UPS

The receiver was not available for delivery. We'll make a second attempt the next business day

UPS tracking parcel

What this status means

A UPS driver took your parcel out for delivery but could not hand it over. Nobody was available to receive it, or the driver could not complete the drop-off. The parcel is not lost. It went back on the truck and is returned to a UPS facility. UPS plans a second attempt on the next business day.

Is my package delayed?

Yes, by one delivery attempt, but this is a routine exception rather than a sign of a serious problem. The parcel is still moving. It becomes a concern only if further failed attempts follow, since UPS may then hold the parcel or return it to the sender.

What happens next

Most often the parcel shows "Processing at UPS Facility" (about half of cases, and more with the "On the Way" variant) while it is sorted for the next delivery run. Sometimes the next entry records delivery instructions you provided, or a request to hold the parcel at a UPS Access Point. Occasionally a second "missed you" message appears, announcing a final attempt.

What you can do

  • Keep checking the tracking history and make sure someone can receive the parcel on the next business day.
  • Leave delivery instructions or ask for pickup at an access point, if UPS offers these for your parcel.
  • If a final attempt fails or the status stops changing, contact UPS with your tracking number.
  • If it is still unresolved, contact the seller with your order details.

Previous status updates:

Next status updates:


Other UPS statuses associated with «delivery attempt failed»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.