SkyNet

On Hold - Required Consignee ID/Tax Number

SkyNet tracking parcel

What this status means

SkyNet has paused the parcel because the receiver's ID number or tax number is missing or could not be accepted. The parcel is at a SkyNet hub, usually in the destination country, where customs clearance needs this number before the shipment can go on. Nothing is wrong with the parcel itself.

Is my package delayed?

This is an exception, not a routine scan. The parcel will not move until the number is supplied, so the hold will add to the delivery time. How long depends on how quickly the missing detail reaches SkyNet. The message is rare, and it often appears between ordinary hub scans.

What happens next

Once the number is accepted, tracking usually continues with a hub scan. This was the most common next step, about half of the time. Other cases show customs duties being paid, or the parcel moving on toward its destination. In some cases the same hold message appears again while the issue is still being sorted out.

What you can do

  • Check your order confirmation or messages from the seller for a request for your ID or tax number.
  • If the seller has not asked, contact them and ask whether the number was entered on the shipping label.
  • Contact SkyNet with your tracking number and order details, and ask how to provide the number.
  • Be ready to pay customs duties or taxes if they are requested.

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Other SkyNet statuses associated with «misc»


Tracking package of SkyNet

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking SkyNet and get your package location updates to your e-mail, you can Register on our website.

SkyNet — is not the only postal service that you can track at PackageRadar. See full list of postal services available.