Track BorderFree Order Status

https://www.borderfree.com/

Borderfree

International customers are familiar with Borderfree since it enables several US stores and websites to sell their goods globally. They offer the shopping cart software, payment processing, and delivery for domestic and international shipments for many of the most well-known American shopping websites.

People may now buy from anywhere in the globe at several USA stores and online merchants (including Macy's, Old Navy, Nordstrom, Target, Ralph Lauren, and LL.Bean). All of their foreign orders are handled through Borderfree, a third-party mail forwarding firm.

Borderless locating

You will need your Borderfree order number (which starts with E4X) and the email address you used to make your purchase to track your package through Borderfree. You can find your order number in the shipment confirmation email you will have received from Borderfree, or you can get it from the retailer you made your purchase from.

You may input your Borderfree order number on this page along with your email address to monitor your package. After doing this, you will receive an update on the progress of your shipment.

Tracking without borders in Canada

Canada Post handles shipments from Borderfree to Canada. An authorized CREDITS participant with the Canada Border Services Agency is Borderfree, Inc. (CBSA).

Borderfree ships to Canada utilizing speedy service DHL Express in addition to Canada Post.

How do I follow up on an overseas order?

The third email you'll get regarding your order is the one containing your tracking number.

You will get an order confirmation email from Borderfree after placing your transaction, confirming that Borderfree has received your order.
When the order is authorized, it is delivered to your store for processing, and you receive a second email confirmation with the Borderfree order number.
You will receive an email with your tracking number as soon as the order arrives. From the time you place your purchase, this may take 5-7 days.

How long will it take for my order to arrive?

The Borderfree store you are buying from, the shipping address on the purchase, and the available shipping choices all affect how long it takes for delivery. Before you submit your purchase at checkout, you will get an anticipated arrival date for each of the available shipping options.

The number for Borderfree tracking

Your email address is required to receive improved order tracking information and the Borderfree tracking number, which their system will monitor with all relevant delivery firms operating in your country. The Borderfree tracking number looks like E4X001072830429.

Order partially sent by Borderfree

Borderfree determines the contents and executes a partial charge against the international customer's credit card for the amount of the items being shipped, the duties and taxes related to those items, and the shipping and handling amount for that package when partial shipments arrive or an order is shipped in multiple packages. Consumer funds are only collected once packages have been dispatched, and only for prorated sums based on a single package's worth in the case of a partially shipped order or split shipping. Additionally, in pre-order circumstances, Borderfree guarantees its foreign currency rates.

For each of your sent orders, you will get a unique tracking number.

Borderless International Transport

To handle incoming packages from clients for export and international delivery, Borderfree has agreements with third-party hub facilities in Lockbourne, Ohio, Romulus, Michigan, Franklin Park, Illinois, Fort Worth, Texas, and an Ontario, Canada, facility. To accommodate the expanding size of their business, they want to contract with more hub facilities. Customers of the Borderfree logistics platform benefit greatly from this.

For the retailer, it's easy. The retailer chooses and packs the package as a domestic shipment in its U.S. warehouse using the same procedures as before and its chosen U.S. carrier. Although the merchant has the option to combine the package with other overseas orders going to the hubs to lower shipping costs, it is also possible to tender packages to U.S. carriers as separate packages.
Product classification and sorting. When cargo gets to one of their hubs, it is sorted and each package is scanned by an employee. If the country of origin has not already been provided electronically by the merchant, the operator checks the product for it, prints a commercial invoice and a packing slip for export, over labels the package with a shipping label for the international destination, and then totals the freight by carrier and shipping method. Customs brokers classify the goods and assign them standardized system codes needed for quick and effective customs clearance.
Error Control. Exceptions are also handled at our hubs, where workers separate any packages that are damaged, seem to contain the wrong number of products, or seem to include the wrong ones. When a package contains prohibited materials or the wrong number of items, they work with the merchant to either set up the prompt return of the damaged or defective goods or to find a solution to the issue while the goods are still at the hub, allowing them to go on to their destination.
Entire Track and Trace. They give the customer a confirmation email for international shipments as soon as the package leaves their hubs. This email includes a link to a portal where the customer may trace the movement of his or her package and get regular delivery updates.
Customs clearance and declaration by electronic means. An electronic customs declaration is submitted to the recipient country's customs officials while the package is en route, and tax and VAT are paid or remitted in the consumer's name. Many shipments may be included right into the neighborhood distribution system thanks to pre-clearance of shipments while they're in transit.
Guarantee for replacement and protection of packages. Each foreign market employs regional, reputable delivery providers to guarantee a great customer experience. All of the packages they ship come with a protection and replacement guarantee in case any logistical problems lead to a lost or damaged package.
Management of Returns. Upon reception at one of their third-party hubs or upon final receipt at their retailers' return centers, Borderfree handles customer returns in line with the return policies of their merchants and instantly reimburses the customer for actual landing expenses. The designated returns centers for their stores receive all aggregated returns from their third-party hubs.

Borderless Clients

Customers of Borderfree include American retailers, department stores, clothing labels, and lifestyle companies that offer a range of tangible things online, such as clothing, handbags, jewelry, sporting goods, home goods, and toys.

The following is a list of typical Borderfree clients organized by category:

Brands: J. Crew, Aeropostale, Carter's-OshKosh B'gosh, True Religion Brand Jeans, Under Armour, Lands' End
Department Stores: Barneys New York, Bloomingdale's, Macy's, Neiman Marcus, Sears
Specialty Retailers: Motosport, Pottery Barn, Pottery Barn Kids, Sephora, Tilly's Williams-SonomaOnline-Only Retailers: Warby Parker, Overstock.com, Gilt Groupe, and Overstock

What Borderfree is?

International buyers and sellers can use Borderfree, Inc.'s eCommerce service as a middleman. The company offers landed cost calculation, customs clearance and brokerage, global logistics orchestration, international fraud management, and customer experience parity as some of its services.

It has a unique technology and services platform that enables American merchants to conduct business with customers in around 100 different nations and territories across the world.

Retailers, department shops, fashion labels, and lifestyle brands that offer a variety of tangible items online, such as clothing, handbags, jewelry, sporting goods, home décor, and toys, are among the company's clients.

In 2013, FiftyOne became Borderfree after the company had previously gone by the moniker FiftyOne. It was established in 1999 with its headquarters in New York, the United States. Pitney Bowes bought Borderfree.