Track Sephora Order Status

Sephora Tracking

Using our global postal tracker or the Sephora website, you may check the status of your order. You must first locate your purchase tracking number. To view the status of your most recent order as well as your order history, click My Account and sign in. A comprehensive order information page will appear when you click on the order number for the shipment you want to trace.

A tracking number can be found below the delivery method and to the right of the ship-to address.

Our robots will quickly locate your package if you copy this number and paste it in the search box at the top of this page. You will obtain thorough tracking data. You can look over the tracking information and the anticipated delivery date.

Note: The tracking number can be found on your Sephora order page. The order number is not the same as the tracking number.

Australia, Malaysia, Singapore, and New Zealand tracking of Sephora orders

For orders to Australia, New Zealand, Malaysia, and Singapore, Sephora employs Shippit. Shippit then sends packages to Aramex, Australia Post, and Couriers.

Shippit tracking numbers resemble PP4QZKOO1KWVH and PP4NZYPIUYAO8 in appearance.

Tracking Sephora in Australia

Once your order has been sent, you will receive an email with your tracking information. Once your order has left the Sephora Warehouse, you can monitor it using Sadly, Sephora Australia does not currently provide international shipping.

Please input the tracking number supplied to your email on this page in order to track and check the progress of your order. To find out the whereabouts of your shipment, please get in touch with the courier.

Are P.O. Boxes and Parcel Lockers accepted for Sephora shipping?

Sephora does not send to P.O. Boxes or Parcel Lockers since all packages must be signed for. Only legal residential or home addresses that Sephora can mail the order to are accepted for shipping by Sephora. If you prefer that Sephora deliver your order without a signature, Sephora will not be responsible for any misplaced packages. You will be solely responsible for any request for authority to depart without signature.

Orders from Sephora International

Through our collaboration with international e-commerce service provider Borderfree, Sephora offers shipping to other countries. You acknowledge that your transaction will be with Borderfree by placing an international order. You can directly contact Sephora for all of your customer service requirements.

Currently, Sephora U.S. ships to the 48 contiguous states of the United States, as well as to Alaska, Hawaii, Puerto Rico, and the following foreign countries: Japan, Norway, and South Korea.

Shop on the American website and, on the My Basket page, choose the nation you want to have products shipped to. Afterward, for checkout, your order's total will show up in the local currency of the destination nation. At the exchange rate decided upon when your order was placed, order totals are guaranteed.

How do I get free shipping on Sephora?

All U.S. goods orders of $50 or more at receive FREE STANDARD 3 DAY SHIPPING (excluding taxes). There is a $5.95 delivery fee for UPS Ground or Standard 3 Day shipping for packages that weigh less than $50. Sephora offers Standard 3 Day delivery as its default option.

What must I do if my order is still on the way?

Please click the link provided in the shipping confirmation if you would like to monitor and check the status of your order. You can input your tracking number on Shippit or in your Beauty Pass My Account. The tracking box is located in the page's upper right corner. When your package is on its way and prepared for delivery, Sephora will send you an email to let you know.

What do I do if I typed the wrong address?

Unfortunately, once the transaction has been paid for, the delivery address cannot be changed. Once you have your tracking information, please contact the courier to amend your address. For undelivered packages with incorrect or invalid addresses, the courier will charge an extra fee for changing the address. If the order has the incorrect address and the package is delivered, Sephora will not be responsible for providing a replacement or a refund.

Order statuses at Sephora

About Sephora

The first Sephora store opened on August 14th, 1969 in Paris. In 1993, Dominique Mandonnaud bought it. He then combined it with his own chain of perfume stores to form Sephora. Mandonnaud is credited for creating and implementing Sephora's "assisted self-service" sales model, which broke from then-common retail strategies for cosmetics by allowing customers to trial goods in-store before buying.

Through the 1990s, Mandonnaud maintained the growth of the Sephora name, establishing its flagship location on the Champs-Élysées in 1997. Mandonnaud and his partners sold Sephora to LVMH in July 1997, and the company extended the outlets internationally and expanded the chain's selection of goods to include beauty and cosmetics items.

NARS Cosmetics, Make Up For Ever, Too Faced Cosmetics, Anastasia Beverly Hills, Urban Decay, Benefit Cosmetics, Amazing Cosmetics, First Aid Beauty, Lancôme Cosmetics, Sunday Riley Skincare, philosophy, Jo Malone London, Atelier Cologne, YSL Beauty by Yves Saint Laurent, Tatcha, Huda Beauty, Kat Von D, and Bobbi Brown Cosmetics are just a few of the more than 300 brands represented at Sephora. Additionally, Sephora sells its own brand of accessories, tools, and cosmetics. The company's elongated flame emblem appears in conventional black print on packaging for the brand. Elizabeth and James, Mary-Kate and Ashley Olsen's fragrance collections, and Marc Jacobs' beauty brand were both introduced by the company in 2010.

KSA and the UAE Sephora

Regional divisions of Sephora include Sephora UAE and Sephora KSA. In February 2006, Pierre Fayard officially opened the Middle East headquarters. In the Middle East, more than 30 distinct Sephora locations have opened since 2007. (UAE, KSA, Bahrain, Qatar, Kuwait). In a cutting-edge, modern retail setting, Sephora UAE and KSA provide cosmetics and skincare from well-known brands like Christian Dior, Laura Mercier, and Kat Von D.

Sephora's first Middle East location debuted at Seef Mall in Bahrain on January 7, 2007, and on March 1 in Festival City, United Arab Emirates. Since then, 30 other stores have opened throughout the region. After the Paris Flagship store, the Sephora location in the Dubai Mall was established in December 2008 and is now the company's second-highest ranking store globally. By 2010, Jacques Levy, the late CEO of Sephora, hoped to have 100 outlets operating in the area. The global financial crisis jeopardized these goals a year later.

Levy retired in 2011 and passed away a year later. Despite this early failure, Sephora has now established more than 30 additional locations and, in November 2016, launched online shopping to the area. The first beauty festive playground in the world, Gifts Beauty Park, was launched by Sephora in Dubai in December 2017. The pop-up shop offered games with a fairground and cosmetics theme and enabled customers to sit down with trained Sephora beauty artists to try the items. Guillaume Motte was named the new president of Sephora Europe and the Middle East in March 2018.

For constant parcel tracking and Push notifications when package tracking changes, download the PackageRadar app for iPhone or Android.