UPS

Some additional transit time is required since the receiver is located in a remote area

UPS tracking parcel

What this status means

UPS is telling you that the delivery address is in a remote area, so the parcel needs more time to get there than a normal address would. The parcel is somewhere in UPS's network, moving between facilities or waiting at one before the final leg. It has not been lost or returned.

Is my package delayed?

This message by itself is an exception, though a mild one. It does not point to damage or a failed delivery. It means the journey will take longer than usual because of where you live. The message often repeats on the tracking page, or appears in a slightly different form, while the parcel keeps moving.

What happens next

Most often the same remote-area notice appears again, sometimes starting with "On the Way". After that, the usual next step is an import scan, or a note that the parcel will be forwarded to a UPS facility in the destination city. In a few cases UPS says that deliveries to your area are not made daily and that your delivery will be rescheduled.

What you can do

  • Wait and keep checking the tracking history. Repeated remote-area messages are normal.
  • If the history shows a hold for duties and taxes, pay them, because the parcel will not move on until you do.
  • Check that your address and phone number are correct and complete.
  • If the parcel stays unchanged for longer than the previous steps took, contact UPS or the seller. Have your tracking number and order details ready.

Previous status updates:

Next status updates:


Other UPS statuses associated with «misc»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.