UPS

The service selected is not available to this destination address. This has delayed delivery / The package is undeliverable and is in the process of being disposed of according to the local guidelines

UPS tracking parcel

What this status means

UPS could not deliver the parcel with the shipping service chosen at the time of sending, because that service does not cover the destination address. The message appears to combine two notices. The first says delivery has been delayed. The second says that if the parcel cannot be delivered, it may be disposed of under local rules. The parcel is most likely held at a UPS facility, not at your door.

Is my package delayed?

This is an exception, not a routine scan. The parcel is already delayed, and the wording about disposal means there is a real risk it will not arrive if the problem is not resolved. It does not mean the parcel has been destroyed yet.

What happens next

UPS will usually try to resolve the problem by moving the parcel on a different service, or by asking the sender for new instructions. If neither is possible, the parcel is treated as undeliverable. It may then be returned to the sender or disposed of, depending on local guidelines. The tracking history should show which of these happens.

What you can do

  • Check the delivery address, including postcode and any apartment or building details, and confirm it is correct and complete.
  • Contact the seller or sender soon, as they hold the shipping contract with UPS and can give new instructions.
  • If the tracking page shows no change after longer than the previous steps took, contact UPS directly.
  • Have your tracking number, order details and full delivery address ready.

Other UPS statuses associated with «misc»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.