UPS

The street number is incorrect. This may delay delivery. We're attempting to update the address / The package is undeliverable and is in the process of being disposed of according to the local guidelines

UPS tracking parcel

What this status means

UPS could not match the street number on the label to a real delivery address. The parcel is with UPS, usually at a local facility or on a delivery vehicle, and the address is being checked and corrected. The message appears to combine two outcomes. The first is that UPS is trying to fix the address. The second is that the package is undeliverable and will be disposed of under local guidelines. Which one applies depends on whether the address can be corrected.

Is my package delayed?

This is an exception, not a routine scan. The message itself says delivery may be delayed. If UPS fixes the address, the parcel can carry on. If it cannot, the package may be treated as undeliverable, which is a real problem. Check the latest entries in your tracking history to see which way it is going.

What happens next

  • If the address is corrected, the parcel goes back into the normal delivery route and a delivery update follows.
  • If UPS cannot confirm the address, it may contact the sender or return the parcel.
  • If the parcel is undeliverable, it can be disposed of under local rules, as the message says.

What you can do

  • Check the street number, apartment and postcode you gave when ordering.
  • If anything is wrong, contact the seller straight away, since the sender usually has to confirm a corrected address.
  • If the address was correct, or the status stays the same for longer than the previous steps, contact UPS with your tracking number and the full delivery address.
  • Keep your order details ready in case you need to ask for a refund or a reshipment.

Other UPS statuses associated with «misc»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.