The parcel has reached UPS's import stage in the destination country, but UPS did not receive the usual electronic shipment details from the sender or the earlier carrier before it arrived. Without that information, UPS cannot process the parcel for customs and onward delivery straight away. The parcel is physically at a UPS import facility, and UPS is sorting out the missing details.
This is an exception, not a routine step. The parcel is safe, but it cannot move on until the missing information is resolved, and the message says delivery will be rescheduled. So some delay is likely, and it may take longer than the earlier steps of the journey.
Once UPS has matched the parcel with its shipment details, it can go through customs clearance if that applies. After that it should be sorted and moved toward a local delivery facility. A new delivery date is then set, and the tracking history should show the updated step.
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.
UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.