The delivery address has been updated and your package is on its way status of UPS package tracking service

What this status means

UPS has corrected or changed the delivery address on your package, and the parcel is moving again toward the new address. It is somewhere inside the UPS network, usually at or between sorting facilities. This message often appears after UPS had a problem with the address or the receiver's name, or after a delivery attempt failed.

Is my package delayed?

This message by itself is not a problem, but it usually means something went wrong earlier, so the package may be running behind. The step that follows is sometimes a notice that the package was sorted incorrectly, which can add delay. Treat it as a mild exception rather than a normal, uneventful step.

What happens next

Most often, UPS reports a sorting problem, such as a package sent to the wrong place, and reroutes it.
Otherwise the parcel shows normal facility scans: processing, then departed from the facility.
Less often, UPS cannot resolve an incomplete address and the package is returned to the sender.

What you can do

Wait and keep checking the tracking history for new scans.
Check that the address and the name on the order are correct and complete.
If the package stays unchanged for longer than the previous steps, or a return notice appears, contact the seller first. Have your tracking number and order details ready.
If the seller cannot help, contact UPS with the same details.

Previous status updates:

Unable to Deliver, The receiver does not want the product and refused the delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines ⁶
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information ³
Arrived at Facility ³
Processing at UPS Facility ²
The package will be forwarded to a UPS facility in the destination city ¹
This package is being held for a future delivery date ¹
We've corrected the postal code, and the package is on its way to the updated address ¹
The package will be returned to the sender ¹
UPS has received the information needed to submit your package for clearance ¹
Address Change Confirmed, The address has been updated as the receiver requested¹

Next status updates:

We've incorrectly sorted this package which may cause a delay ⁸
On the Way, Processing at UPS Facility ³
Departed from Facility ³
Processing at UPS Facility ²
Returning to Sender, The delivery address is incomplete. We were unable to resolve the issue and the package will be returned to the sender ¹
On the Way, The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information¹
Export Scan ¹
On the Way, We've incorrectly sorted this package which may cause a delay¹
On the Way, Import Scan ¹
Arrived at Facility ¹

Other UPS statuses associated with «misc»

Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.