Customs requires additional information or documents for clearance. Awaiting information from the customer. / We've contacted the receiver
UPS tracking parcelWhat this status means
UPS has reached the customs clearance step for your international parcel, and the customs authority needs more information or documents before it will release it. The parcel is being held at a UPS facility, and UPS has contacted the receiver. The missing item is often a document such as a power of attorney, which lets UPS handle customs paperwork on your behalf.
Is my package delayed?
This message is an exception, not a routine scan. The parcel will not move through customs until the requested information is provided, so it can take longer than the previous steps. It is not a sign that the parcel is lost.
What happens next
Once UPS has what it needs and customs accepts it, the parcel is released and moves on. The next scan is usually a "Warehouse Scan", which shows it is back in the UPS network and heading toward delivery.
What you can do
- Check your email, phone and any UPS notices for a request from UPS, and reply with what they ask for.
- If you are unsure what is missing, contact UPS with your tracking number and ask which document is required.
- Ask the seller if they can supply invoices or product details, if those are requested.
- Be ready to pay customs duties or taxes if they apply to your parcel.
Previous status updates:
Next status updates:
Other UPS statuses associated with «misc»
- — UPS will be in your area and will deliver your package a day early
- — The package will be forwarded to a UPS facility in the destination city
- — Delivery will be delayed by one business day
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information
- — We are experiencing transit delays. We will deliver your package as soon as possible
- — On the Way, Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information
- — Uncontrollable events have delayed delivery. We are adjusting delivery plans as quickly as possible. Please check back on the next business day for updates
- — A hold on your package has been resolved
- — Due to weather, your package is delayed by one business day
- — Your delivery will be rescheduled
- — On the Way, This delivery address is in a remote area where deliveries are not made daily. / Your delivery will be rescheduled
- — Due to operating conditions, your package may be delayed
- — An emergency situation or severe weather condition has delayed delivery
- — A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — This delivery address is in a remote area where deliveries are not made daily. / Your delivery will be rescheduled
- — We were unable to deliver your package. It's on the way to a secure UPS Access Point™ location for pick up
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — The street number is incorrect. This may delay delivery. We're attempting to update the address
- — Delivery instructions have been provided by the receiver
- — A mechanical failure has caused a delay. We will update the delivery date as soon as possible
- — We'll contact the sender or receiver about this delivery
- — We've begun an investigation to locate the package
- — A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible
- — We are trying to get the security access our driver needs for this delivery
- — The package has been redirected and forwarded to the delivery center
- — A late flight has caused a delay. We will update the delivery date as soon as possible
- — The receiver requested this package to be held for pickup at the UPS facility
- — Your delivery has been rescheduled for the next business day
- — Your package will be delivered one business day later than expected
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information
- — A train derailment has delayed delivery by one business day
- — Package picked-up by agent at post office
- — UPS is awaiting payment authorization from the receiver
- — A non-UPS labor dispute has delayed delivery by one business day
- — We were unable to deliver your package. It's on the way to a UPS Access Point™ location next business day for pick up
- — The driver was not able to receive payment. A final attempt will be made the next business day
- — The street name is incorrect. This may delay delivery. We're attempting to update the address
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — Importer's consumer or business Identification number is required for clearance. Awaiting information from the customer. / We've contacted the receiver
- — A contact number for the shipper or receiver is needed. Awaiting information from the customer
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — Good news! We've received export clearance information for your package. This hold has been resolved
- — We were unable to dispatch the trailer on time. This may cause a delay. / Delivery will be delayed by one business day
- — The delivery information was updated in error. We've corrected the mistake
- — A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible. / Delivery will be delayed by one business day
- — The information requested has been obtained and the hold has been resolved
- — Signature obtained
- — Confirmed Arrival
- — The package cannot be taken to the intended UPS Location. Please select Change My Delivery to make alternate arrangements
- — Importer's consumer or business Identification number is required for clearance. Awaiting information from the customer
- — We've corrected the postal code, and the package is on its way to the updated address
- — Power of Attorney documentation is missing and required for clearance. Awaiting information from the customer
- — The importer has not assigned a broker. This may delay delivery
- — Unable to deliver to UPS Access Point™; will reattempt delivery to UPS Access Point™ the next business day
- — We've corrected the apartment number, and the package is on its way to the updated address
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver
- — Severe weather conditions have delayed delivery
- — A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — Your package has been held to verify value. Awaiting information from the sender or receiver
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver
- — The receiver's request to deliver the package to a UPS Access Point™ is pending
- — The delivery date has been rescheduled as the receiver requested
- — The receiver is not listed in the building directory. We are attempting to update this information
- — The UPS Store® printed and applied the shipping label
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — The driver was unable to collect funds on the final delivery attempt
- — We were unable to dispatch the trailer on time. This may cause a delay
- — Your package will be delivered on the next available delivery day in your area
- — The package was given to UPS after the cutoff time and the delivery date may be impacted
- — The delivery address has been updated and your package is on its way
- — Import C.O.D. (ICOD) charges are due for this package. Online payment required at ups.com
- — On the Way, Our driver cannot complete delivery. We are trying to get the security access our driver needs for this delivery
- — The sender requested that we hold this package
- — Saturday delivery has been requested
- — The package will be delivered to the UPS Access Point™ location requested by the receiver
- — Your package may be delayed. We are adjusting delivery plans as quickly as possible
- — A Government Agency requires additional information or documents for clearance. Awaiting information from Customer
- — We've missed the scheduled transfer time. This may cause a delay
- — The receiver doesn't accept C.O.D.s and refused the delivery. We'll contact the sender about this delivery attempt
- — This package is being held for a future delivery date
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address
- — On the Way, A late flight has caused a delay. Your package will be delayed by one business day
- — Your package is being processed for submission to the Food and Drug Administration (FDA). / We've contacted the receiver
- — Your package is being delayed due to the processing involved with handling lithium batteries. / Your delivery will be rescheduled
- — UPS initiated contact with receiver to collect the import processing fee. Select Pay Now (where available)
- — UPS is awaiting payment authorization from the receiver. / We've contacted the receiver
- — This delivery address is in a remote area where deliveries are not made daily
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address
- — We were unable to deliver your package. It's on the way to a UPS Access Point™ location next business day for pick up. / The package will be delivered to the UPS Access Point™ location on the next business day
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver. / We've contacted the receiver
- — Missing shipment data is causing a delay. We are awaiting electronic data upload from the Shipper
- — On the Way, A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — We received a request to modify the delivery address
- — We were unable to load the package on the plane as scheduled. We will deliver your package as quickly as possible
- — The package is being held for a future delivery date. We'll attempt to deliver on the date requested
- — The receiver doesn't accept C.O.D.s and refused the delivery. / Your delivery will be rescheduled
- — Disruptions in the air network have caused a delay. We will update the delivery date as soon as possible. / Your delivery will be rescheduled
- — USPS in Possession of Item
- — A required security check has delayed delivery
- — Your package has been transferred to the post office and will be delivered in approximately 1-2 days
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — An emergency situation or severe weather condition has delayed delivery. / Your delivery will be rescheduled
- — Your package is being processed for submission to the Food and Drug Administration (FDA)
- — The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We've modified the requested change of delivery for your package. / The request for this package was cancelled
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — Commodity information must be validated by the sender or importer. Awaiting information from the customer
- — We received a request from the receiver to reschedule the delivery
- — Your package is on hold while bond paperwork is prepared for clearance at an alternate site by a non-UPS broker
- — The receiver states the product was not ordered and has refused the delivery
- — We're unable to deliver your package on schedule
- — As requested, the package is now in transit to a free trade zone
- — Your package may be delayed due to a required x-ray inspection
- — Your package cannot be located at this time. We are working to accommodate your request if it is still in transit
- — We're not able to deliver this package to the selected UPS Access Point™. We're contacting the receiver for an alternate location
- — On the Way, A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — Your package has been delayed due to a Government Agency hold
- — The receiver requested this package to be held for pickup. We will notify them once it is ready for pickup
- — A Government Agency is conducting a document inspection. We'll notify the receiver or sender if information is needed
- — Your investigation has been closed with a proof of delivery
- — The address was changed as the receiver requested
- — An import license is required for clearance. Awaiting information from the customer
- — The address label became detached from the package. The sender will be notified
- — This claim requires additional documentation from the sender to complete the process
- — Delivery may be delayed due to an incomplete address. We are working to update the address
- — Your package has been delayed due to an export gateway hold
- — The receiver does not want the product and refused the delivery. / The address was corrected
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / We've requested that the receiver contact us
- — The shipment description or contents do not qualify as a ‘document’ under the import country’s regulations
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely. / Delivery will be delayed by one business day
- — Your package has been delayed due to an import gateway hold
- — The service selected is not available to this destination address. This has delayed delivery
- — Incomplete address information may delay delivery. We are attempting to update this information
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure
- — Translated documents are required for clearance. Awaiting information from the sender or recipient
- — Your package arrived late to the destination city. You should expect at least one business day delay
- — Some additional transit time is required since the receiver is located in a remote area
- — Delivery Change Canceled, At the receiver's request, the UPS My Choice® delivery change option was modified. / The request for this package was cancelled
- — UPS is awaiting authorization from the sender to return the shipment
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue
- — An investigation has been opened for your lost package
- — On the Way, Delivery has been rescheduled to the next business day due to holiday closures
- — On the Way, Delivery may be delayed due to an incomplete address. We are working to update the address
- — A RECOVERY INTERCEPT WAS REQUESTED FOR THIS PACKAGE. / YOUR PACKAGE WILL BE DELIVERED TO AN ALTERNATE ADDRESS
- — Your package is delayed. Check back later for delivery updates. / Delivery will be delayed by one business day
- — The delivery address is incomplete. We are working to correct this issue and your delivery will be rescheduled
- — At the receiver's request, the UPS My Choice® delivery change option was modified. / Your package will be delivered to an alternate address
- — The shipment is undergoing inspection. We will notify you if additional information is needed
- — The original UPS Access Point™ is not available for delivery. We'll contact receiver for an alternate delivery location
- — A rerouted flight has delayed delivery. We’re adjusting plans to deliver your package as quickly as possible
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We've contacted the receiver
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely
- — The package will be forwarded to a UPS facility in the destination city. / This delivery address is in a remote area where deliveries are not made daily
- — A UPS retail location printed and applied the shipping label
- — The receiver does not want the product and refused the delivery. / We've contacted the receiver
- — The receiver requested UPS My Choice® Authorize Shipment Release
- — The receiver is not listed in the building directory. We are attempting to update this information. / Your delivery will be rescheduled
- — Value of Goods charges are due for this package
- — The receiver requested an alternate delivery address. The request is in progress
- — Documentation for personal belongings is required from the receiver. Once received, UPS will submit for clearance
- — The driver was unable to collect funds on the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Your delivery will be rescheduled
- — Unable to Deliver, Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Delivery has been rescheduled to the next business day due to holiday closures
- — Per the receiver's request, the package is being held for pickup. Pickup must be made within 5 business days
- — Shipment Acceptance at international carrier
- — We were unable to deliver to the UPS Access Point™ location
- — We received a request to change delivery. The request will be processed once the package returns to our facility
- — The receiver has moved. We will deliver the package to the receiver's new address
- — A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — At the receiver's request, the UPS My Choice® delivery change option was modified / The receiver will pick up the package at a UPS facility
- — A UPS My Choice® delivery change was requested for this package / Upgrade completed; rescheduled delivery
- — A UPS My Choice delivery change was requested for this package. / UPS SurePost® package was upgraded to UPS Ground; UPS will deliver package to UPS Access Point™ location
- — A UPS My Choice delivery change was requested for this package. / Your package will be delivered to an alternate address
- — UPS is in the process of returning this package to the sender. / We're unable to contact the receiver
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed. / Your delivery will be rescheduled
- — A Government Agency requires additional information or documents. Awaiting information from the customer
- — We do not currently serve the destination address for this package
- — The receiver requested this package to be held for pickup at the UPS facility. / Package must be picked up within 5 business days
- — Damaged in transit-chemical / liquid
- — The receiver is not listed in the building directory. We are attempting to update this information / We're attempting to get further instructions and may return the shipment
- — The receiver was not available at the time of the final delivery attempt / We will contact the sender
- — The package is being held for a future delivery date. We'll attempt to deliver on the date requested / We're unable to deliver your package on schedule
- — The receiver requested an alternate delivery address. The request is in progress / Your delivery will be rescheduled
- — We'll be in your area and will deliver your UPS SurePost package instead of the post office
- — Disruption in network - tractor trailer
- — The receiver requested an alternate delivery address. The request is in progress. / We're unable to deliver your package on schedule
- — We're awaiting Customs authorization before returning this package to the sender / We've requested that the receiver contact us
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We've left a message for the receiver to contact us
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / We're unable to deliver your package on schedule
- — THE COMPANY OR RECEIVER NAME IS INCORRECT. THIS WILL DELAY DELIVERY. WE'RE ATTEMPTING TO UPDATE THIS INFORMATION
- — As requested by the sender, the delivery change for this package was completed / Your delivery will be rescheduled
- — As requested by the sender, the delivery change for this package was completed. / Your delivery will be rescheduled
- — The receiver was not available at the time of the final delivery attempt / We sent the package to UPS Lost and Found
- — At the receiver's request, the UPS My Choice® delivery change option was modified / The request for this package was cancelled
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / Delivery will be delayed by one business day
- — The receiver will only accept delivery during certain hours. We're adjusting delivery plans as quickly as possible / Your delivery will be rescheduled
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've attempted to contact the receiver regarding pickup arrangements
- — Delivery has been rescheduled due to holiday closures / We will contact the sender
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / The package is being returned to the sender at a different service level
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We've attempted to contact the receiver regarding pickup arrangements
- — Deliver to Original Address Confirmed, We will deliver the package to the original receiver's address as the receiver requested
- — A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible / Your delivery will be rescheduled
- — The receiver is on vacation. / The package is being held for a future delivery date
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A government agency requires additional information or documents. Awaiting information from the customer
- — The C.O.D. tag is either illegible or invalid. / Your delivery will be rescheduled
- — The receiver states the product was not ordered and has refused the delivery. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The company or receiver name is incorrect. Your delivery will be rescheduled once this issue is resolved
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information / We've contacted the sender
- — The billing option selected is not valid for this package
- — The receiver has requested a delayed delivery. / We've contacted the receiver
- — The ADR dangerous goods package is being held due to regulatory limits for the vehicle / Your delivery will be rescheduled
- — We are working on resolving clearance issues raised by a Government Agency
- — A delay has occurred due to late processing by UPS brokerage. We are adjusting delivery plans as quickly as possible
- — The receiver does not want the product and refused the delivery / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver does not want the product and refused the delivery. / We're attempting to get further instructions and may return the shipment
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver has requested a delayed delivery. / We're unable to deliver your package on schedule
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible / Your delivery will be rescheduled
- — On the Way, A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — Missing shipment data is causing a delay. We are awaiting electronic data upload from the Shipper. / The sender requested that we return this package
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address. / We're unable to contact the receiver
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address / We've left a message for the receiver to contact us
- — We've modified the requested change of delivery for your package / Package could not be located for intercept
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We've attempted to contact the receiver regarding pickup arrangements
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We've contacted the sender
- — The receiver doesn't accept C.O.D.s and refused the delivery / We will contact the sender
- — The delivery date has been rescheduled as the sender requested
- — We'll contact the sender/receiver because Commodity description information validation is required by Sender/Importer before release
- — The receiver has disputed or refused to pay duties or taxes. Awaiting payment
- — An emergency situation or severe weather condition has delayed delivery. / Delivery will be delayed by one business day
- — The delivery change was completed / Delivery could not be made to the original UPS Access Point™. Pkg will be delivered to another nearby UPS Access Point™
- — Delivery has been rescheduled due to holiday closures
- — As requested, the UPS My Choice® delivery change was completed. / The package will be delivered to the original receiver's address
- — Due to operating conditions, your package may be delayed. / Delivery will be delayed by one business day
- — Your delivery has been delayed by one business day
- — The delivery address is incomplete. We were unable to resolve the issue and the package will be returned to the sender
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — At the receiver's request, the UPS My Choice® delivery change option was modified. / The package will be delivered to the original receiver's address
- — A UPS My Choice® delivery change was requested for this package. / The package will be delivered to the original receiver's address
- — On the Way, Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've requested that the receiver contact us
- — Power of Attorney documentation is missing and required for clearance. Awaiting information from the customer. / We've contacted the receiver
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We will contact the sender
- — Significant weather events across the globe are impacting the UPS network. Although your location may not be impacted by adverse weather, the movement of packages in the network may be impacted by weather conditions in other areas
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Delivery will be delayed by one business day
- — A missing commercial invoice is causing a delay. We are working to obtain this information / Your delivery will be rescheduled
- — Package being held by international carrier because it has an incorrect address
- — As requested, the UPS My Choice delivery change was completed
- — Delivery has been rescheduled due to holiday closures. / Delivery will be delayed by one business day
- — The receiver has requested a delayed delivery
- — The customer’s customs ID or the manufacturer’s ID code is required. Once received, UPS will submit for clearance
- — An emergency situation has delayed delivery. / Delivery will be delayed by one business day
- — Additional information or documents are required to process duty relief. Awaiting information from the customer
- — Moved, Left no Address
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We're unable to contact the receiver
- — Air Traffic Control resulted in a delay. We will update the delivery date as soon as possible
- — The information requested has been obtained and the hold has been resolved. Shipment is now in transit
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We've left a message for the receiver to contact us
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Delivery will be delayed by one business day
- — A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The receiver does not want the product and refused the delivery. / We will contact the sender
- — The service selected is not available to this destination address. This has delayed delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — The package has been damaged and the sender will be notified. The damaged portion has been discarded and the undamaged portion will be delivered to the receiver
- — We've modified the requested change of delivery for your package. / We've rescheduled this delivery
- — We've updated the delivery address as requested by the receiver
- — Severe weather conditions have delayed delivery. / Your delivery will be rescheduled
- — Civil demonstration has delayed your package in transit. Delivery will be rescheduled. Check back for updates
- — The receiving business was closed at the time of the final delivery attempt / Your delivery will be rescheduled
- — The receiving business was closed at the time of the final delivery attempt. / Your delivery will be rescheduled
- — The recovery intercept was successfully completed / The address was corrected
- — UPS is in the process of returning this package to the sender. / We have returned the package to the sender using the package return label
- — We are trying to get the security access our driver needs for this delivery / We require a phone number for the delivery address
- — We are trying to get the security access our driver needs for this delivery / We're unable to contact the receiver
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Severe weather conditions have delayed delivery until the next business day
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We've modified the requested change of delivery for your package / The receiver will pick up the package at a UPS facility
- — The postal code for the receiver is incorrect. We are attempting to obtain correct postal code to complete delivery. / Your delivery will be rescheduled
- — Your package contains a commodity that cannot be shipped internationally. / We've contacted the receiver
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / Your delivery will be rescheduled
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We're unable to contact the receiver
- — The sender requested this package be held for pickup at a UPS facility
- — Rescheduled to next delivery day
- — The cargo-aircraft-only dangerous goods package is being held due to UPS aircraft capacity limitations / The package is delayed and will resume transit as soon as possible
- — We've missed the scheduled transfer time. This may cause a delay. / Delivery will be delayed by one business day
- — Delivery will be delayed by one business day / Your delivery will be rescheduled
- — Sensor Event Received
- — The package has been damaged and the sender will be notified. We are returning the merchandise to the sender
- — Your package contains a commodity that cannot be shipped internationally / We've contacted the receiver
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The company or receiver name is incorrect. Please resolve this using the "Change My Delivery" button to resume the transit journey
- — As requested, the UPS My Choice delivery change was completed. / Upgrade completed; deliver to another address
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We're unable to contact the receiver
- — The driver was unable to collect funds on the final delivery attempt / We will contact the sender
- — A RAILROAD MECHANICAL FAILURE HAS DELAYED DELIVERY. WE'RE WORKING TO DELIVER YOUR PACKAGE AS SOON AS POSSIBLE
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / The sender requested that we return this package
- — A UPS My Choice delivery change was requested for this package. / Package could not be located for intercept
- — The receiving business was closed. We'll attempt to deliver the package the next business day / Your delivery will be rescheduled
- — The recovery intercept was successfully completed / The sender requested that we return this package
- — The street name is incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — We are experiencing transit delays. Delivery will be delayed by one business day
- — We are trying to get the security access our driver needs for this delivery / We will contact the sender
- — We corrected the address as the sender requested
- — We missed you. We are taking your package to a local UPS Access Point™ next business day for customer pickup
- — The UPS Access Point™ selected as part of your delivery change request is unavailable at this time. Please select an alternate location for delivery
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Requested delivery change cannot be completed. The package will be delivered as previously scheduled
- — The receiver has requested a delayed delivery. / We sent the package to UPS Lost and Found
- — A missing commercial invoice is causing a delay. We are working to obtain this information / The sender requested that we return this package
- — We're unable to contact the receiver
- — Due to operating conditions, your package may be delayed. / Your delivery will be rescheduled
- — Your package has been delayed due to an export gateway hold. / We will contact the sender
- — Your package has been delayed due to an export gateway hold. / Your delivery will be rescheduled
- — Address information is incomplete. The package was returned to the sender
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package was returned to the import site and is awaiting clearance
- — Your package was returned to the import site and is awaiting clearance. / The address was corrected
- — Your package was sent back to the post office for delivery
- — Your UPS SurePost package was delivered to the Post Office and it is being held for pickup
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / We have returned the package to the sender using the package return label
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / We've contacted the sender
- — Directions to the address are required to complete delivery. We are attempting to update this information. / We're attempting to get further instructions and may return the shipment
- — Directions to the address are required to complete delivery. We are attempting to update this information / We require a phone number for the delivery address
- — Directions to the address are required to complete delivery. We are attempting to update this information. / We've attempted to contact the receiver regarding pickup arrangements
- — The address label is illegible. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — The ADR dangerous goods package is being held due to regulatory limits for the vehicle. / The delay was resolved, and the package will resume transit as soon as possible
- — Your delivery will be rescheduled due to a missed aircraft transfer. We will update the delivery date as soon as possible
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible
- — Investigation Closed, The investigation requires additional merchandise description. Please visit ups.com/claims or contact ups for additional support
- — Due to operating conditions, your package may be delayed / Your delivery will be rescheduled
- — Your package exceeds the maximum weight we can accept
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The package is being returned to the sender at a different service level
- — The receiver will only accept delivery during certain hours. We're adjusting delivery plans as quickly as possible
- — UPS reached out to get receiver's or sender's address information. Once received, UPS will submit for clearance
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Delivery will be delayed by one business day
- — Your package may be delayed. We are adjusting delivery plans as quickly as possible. / Your delivery will be rescheduled
- — A UPS My Choice delivery change was requested for this package. / The receiver will pick up the package at a UPS facility
- — We are trying to get the security access our driver needs for this delivery. / We've attempted to contact the receiver regarding pickup arrangements
- — COMMERCIAL INSIDE RELEASE
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / Your delivery will be rescheduled
- — UPS contacted the sender for additional details needed to clear customs. Please check back for updates
- — UPS contacted the sender to obtain country of origin information. Once received, UPS will submit for clearance
- — UPS delayed the package during the aviation security screening. / Your delivery will be rescheduled
- — The delivery change was completed. / Delivery could not be made to the original UPS Access Point™. Pkg will be delivered to another nearby UPS Access Point™
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / We've attempted to contact the receiver regarding pickup arrangements
- — The receiving business was closed at the time of the final delivery attempt. / We're unable to contact the receiver
- — We've corrected the postal code, and the package is on it's way to the updated address
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / The sender requested that we return this package
- — A UPS My Choice® delivery change was requested for this package / The package will be delivered to the original receiver's address
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / The package was discarded at the sender's request. Please contact the sender for details
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We're unable to deliver your package on schedule
- — Value of Goods charges have been paid
- — Package not available
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information / We've requested that the receiver contact us
- — The receiver has requested a delayed delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The post office attempted delivery of your UPS Ground Saver package, but the receiving business was closed
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We will contact the sender
- — We're awaiting Customs authorization before returning this package to the sender
- — THE RECEIVING BUSINESS WAS CLOSED AND DELIVERY HAS BEEN RESCHEDULED FOR THE NEXT BUSINESS DAY
- — UPS will deliver your UPS Surepost package instead of the Post Office
- — We were unable to deliver your package. It's on the way to a UPS Access Point™ location next business day for pick up / The package will be delivered to the UPS Access Point™ location on the next business day
- — We've modified the requested change of delivery for your package / Delivery to a UPS Access Point™ location is pending
- — We've modified the requested change of delivery for your package. / Package could not be located for intercept
- — This package has been delivered and can no longer be returned to the sender
- — The package will be held until all packages associated with this shipment have arrived
- — Your pkg has been delayed due to missing clearance information. We are attempting to obtain information from the shipper
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We've contacted the sender
- — A recovery intercept was requested for this package / Your package will be delivered to an alternate address
- — Please contact UPS for additional information. / Your delivery will be rescheduled
- — Reminder to Schedule Redelivery of your item
- — A Government Agency is conducting a document inspection. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — We've sent the package to UPS lost and found
- — A government agency has requested proof of package value. Awaiting information from the customer
- — Package being held by international carrier
- — The delivery address was incorrect, but the issue has been resolved. Your delivery has been rescheduled
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. /
- — A UPS My Choice delivery change was requested for this package. / The package will be delivered to the original receiver's address
- — As requested by the sender, this package requires special handling / Your delivery will be rescheduled
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — A required security check has delayed delivery. / Delivery will be delayed by one business day
- — Your delivery has been rescheduled. Your package will be held until the delivery date requested
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We sent the package to UPS Lost and Found
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We sent the package to UPS Lost and Found
- — There was a modification to the recovery intercept on this package / Package could not be located for intercept
- — This package is being held for a future delivery date. / We've contacted the receiver
- — This package is being held for a future delivery date. / We've rescheduled this delivery
- — This package is being held for a future delivery date. / Your delivery will be rescheduled
- — The package has been rescheduled for a future delivery date
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / We've contacted the receiver
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / We've requested that the receiver contact us
- — The receiver doesn't accept C.O.D.s and refused the delivery / We're attempting to get further instructions and may return the shipment
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The sender requested that we return this package
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We've attempted to contact the receiver regarding pickup arrangements
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely / Your delivery will be rescheduled
- — Service disruption occurred / The sender requested that we return this package
- — Your package exceeds the maximum dimensions we can accept / Your delivery will be rescheduled
- — WE WERE UNABLE TO DISPATCH THE TRAILER ON TIME. THIS MAY CAUSE A DELAY / YOUR DELIVERY WILL BE RESCHEDULED
- — The customer requested UPS contact them before submitting to Customs. Once contact is made, processing will continue
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We're attempting to get further instructions and may return the shipment
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've contacted the receiver
- — Package has been received from UPS Access Point™ location. UPS will process as necessary / Your delivery will be rescheduled
- — Your package is in transit. We're updating plans to schedule your delivery. / Your shipment is scheduled to arrive today after the delivery commitment time
- — At the receiver's request, the UPS My Choice delivery change option was modified. / Your package will be delivered to an alternate address
- — At the receiver's request, the UPS My Choice® delivery change option was modified / Your package will be delivered to an alternate address
- — The receiver was not available at the time of the final delivery attempt. / We're unable to contact the receiver
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — The receiver is not listed in the building directory. We are attempting to update this information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — Disruption in network - tractor trailer / Delivery will be delayed by one business day
- — Due to operating conditions, your package may be delayed / Your shipment is scheduled to arrive today after the delivery commitment time
- — Due to weather, your package is delayed. Check back later for delivery updates
- — Export documentation is incomplete or missing. We are working to obtain this information from the sender
- — Generally prohibited item identified in package contents that does not comply with UPS policies and procedures
- — Held at Post Office, At Customer Request
- — Merchandise is missing. UPS will notify the sender with additional details. / Merchandise has been delivered to the receiver. UPS will notify the sender with details of the damage
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The address is incomplete. This may delay delivery. We're attempting to update the address / Your delivery will be rescheduled
- — The receiver requested this package to be held for pickup at the UPS facility / Will-call pickup must be made within 5 business days
- — A Government Agency has requested proof of package value. Awaiting information from the customer. / We've contacted the receiver
- — The street name is incorrect. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — The package has been damaged and the sender will be notified. The undamaged portion has been returned to the sender
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — Weather conditions have delayed delivery until the next business day
- — We have upgraded the package as requested by the receiver
- — The customer requested UPS contact them for instruction before submitting for Customs clearance. / We've contacted the receiver
- — This package is being held for a future delivery date. / The address was corrected
- — Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / We've contacted the receiver
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / Your delivery will be rescheduled
- — UPS is reviewing the shipment clearance information. We will notify you if additional information is needed
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've requested that the receiver contact us
- — Merchandise is missing. UPS will notify the sender with additional details
- — Your package exceeds the maximum dimensions we can accept
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure / Your shipment is scheduled to arrive today after the delivery commitment time
- — A claim has been issued to the sender for your package. Please contact the sender for more information
- — At the receiver's request, the UPS My Choice® delivery change option was modified / Upgrade completed; rescheduled delivery
- — We're working to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — The receiver had no invoice information for this package and has refused the delivery. / Your delivery will be rescheduled
- — As requested by the sender, the package is being returned. Contact the sender for additional information
- — Please contact UPS for additional information. / We sent the package to UPS Lost and Found
- — The package has been damaged and the sender will be notified
- — The package is being held for a future delivery date. We'll attempt to deliver on the date requested. / We're unable to deliver your package on schedule
- — The package is delayed due to a Eurotunnel traffic disruption. We are adjusting delivery plans as quickly as possible / Delivery will be delayed by one business day
- — The package is undeliverable and is in the process of being disposed of according to the local guidelines. / We sent the package to UPS Lost and Found
- — Your package is being held because it exceeds the regulatory limit for lithium battery capacity
- — Your package has been delayed due to operating conditions. We will attempt to deliver again the next business day
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / Your delivery will be rescheduled
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue. / We've attempted to contact the receiver regarding pickup arrangements
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue. / Your delivery will be rescheduled
- — An emergency situation or severe weather condition has delayed delivery. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address
- — The delivery address is incorrect. We were unable to resolve the issue and the package will be returned to the sender
- — The delivery address was incomplete. We were unable to resolve the issue and the package will be returned to the sender
- — The delivery change was completed. / A Same-day Will Call was arranged for this package
- — The delivery change was completed. / Package held; UPS will contact customer for further instructions
- — Scheduled for delivery today. / Please contact UPS for additional information
- — SENDER TENDERED THE SHIPMENT TO UPS AFTER THE LATEST PICKUP TIME FOR THE REQUESTED SERVICE. A DAY DELAY IS LIKELY
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We will contact the sender
- — A government agency is conducting a document inspection. We'll notify the receiver or sender if information is needed
- — A Government Agency requires additional information or documents for clearance. Awaiting information from Customer. / We've contacted the receiver
- — A late flight has caused a delay. We will update the delivery date as soon as possible. / Delivery will be delayed by one business day
- — All merchandise was not recoverable and was discarded. UPS will notify the sender with details of the damage
- — An emergency situation has delayed delivery / Your shipment is scheduled to arrive today after the delivery commitment time
- — An emergency situation has delayed delivery. / Your shipment is scheduled to arrive today after the delivery commitment time
- — As requested, the UPS My Choice delivery change was completed. / The package will be delivered to the original receiver's address
- — The entire shipment was not delivered
- — A Government Agency requires additional information or documents. Awaiting information from the customer. / We've contacted the receiver
- — Your package is delayed. Check back later for delivery updates. / All merchandise was not recoverable and was discarded. UPS will notify the sender with details of the damage
- — Your package is in transit. We're updating plans to schedule your delivery / Delivery will be delayed by one business day
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / Your delivery will be rescheduled
- — The receiver doesn't accept C.O.D.s and refused the delivery. / We have returned the package to the sender using the package return label
- — The delivery change was completed / We've contacted the sender
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver. / Your delivery will be rescheduled
- — The receiver arranged to pick up this package at a UPS facility / The address was corrected
- — The receiver asked that we hold the package for pickup
- — The receiver determined this is a duplicate product order and has refused the delivery
- — The receiver is on vacation / Your delivery will be rescheduled
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information / We're unable to deliver your package on schedule
- — The address label is illegible. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've contacted the receiver to request additional information
- — Your package is in transit. We're updating plans to schedule your delivery / Your shipment is scheduled to arrive today after the delivery commitment time
- — Your delivery change to a UPS Access Point™ is in progress. Check back later for updates
- — Your delivery has been rescheduled
- — This package was not picked up from the requested UPS facility and will be returned to the sender
- — Per the sender's request, the package will be held for pickup. Package must be picked up within 5 business days
- — Please contact UPS for additional information
- — Please contact UPS for additional information. / We've contacted the receiver
- — The package was missed at the destination location. / Your delivery will be rescheduled
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We will contact the sender
- — UPS is in the process of returning this package to the sender. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiving country's government is reviewing your shipment for entry clearance
- — We've modified the requested change of delivery for your package. / Delivery to a UPS Access Point™ location is pending
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed. / We've attempted to contact the receiver regarding pickup arrangements
- — The receiver requested an alternate delivery address. The request is in progress. / We'll attempt to redeliver today
- — The receiver requested this package to be held for pickup at the UPS facility / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — There is a delivery change in progress to deliver the package to the original receiver's address
- — There was a modification to the recovery intercept on this package. / Package could not be located for intercept
- — The sender requested a delivery change for this package / Package could not be located for intercept
- — The sender requested a delivery change for this package / The receiver will pick up the package at a UPS facility
- — The sender requested a modified intercept for this package / A Same-day Will Call was arranged for this package
- — The sender requested a modified intercept for this package / The receiver will pick up the package at a UPS facility
- — The receiver was not available at the time of the final delivery attempt. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The post office forwarded the UPS SurePost package to the receiver's address on file
- — The receiver is not listed in the building directory. We are attempting to update this information. / We require a phone number for the delivery address
- — Your package is delayed. Check back later for delivery updates / All merchandise was not recoverable and was discarded. UPS will notify the sender with details of the damage
- — Your package is in transit. We're updating plans to schedule your delivery. / Your delivery will be rescheduled
- — The receiving business was closed at the time of the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We received an additional request to change the delivery of this package. The request is in progress. / Delivery to a UPS Access Point™ location is pending
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / The address was corrected
- — Your package may be delayed. We are adjusting delivery plans as quickly as possible / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — As requested, the UPS My Choice delivery change was completed. / UPS Ground Saver® package was upgraded and sent to receiver's preferred UPS Access Point™ location
- — As requested, the UPS My Choice delivery change was completed. / UPS SurePost® package was upgraded to UPS Ground; UPS will deliver package to UPS Access Point™ location
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — We are trying to get the security access our driver needs for this delivery / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — We are trying to get the security access our driver needs for this delivery. / We will contact the sender
- — A government agency requires additional information or documents for clearance. Awaiting information from Customer
- — AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY
- — We've misrouted the package. This may cause a delay. / Your delivery will be rescheduled
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / Your delivery will be rescheduled
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information. / We've contacted the receiver
- — The address label is illegible. This may delay delivery. We're attempting to update the address
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address
- — UPS is contacting the sender to confirm accurate product value. Awaiting response from sender to submit for clearance
- — UPS is contacting the sender to confirm accurate product value. Awaiting response from sender to submit for clearance. / Your delivery will be rescheduled
- — The receiver does not want the product and refused the delivery. / We sent the package to UPS Lost and Found
- — The receiver does not want the product and refused the delivery / We've contacted the receiver
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your delivery will be rescheduled
- — Package has been received from UPS Access Point™ location. UPS will process as necessary
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / We're unable to deliver your package on schedule
- — The delivery address provided is incorrect. We are attempting to update the address, your delivery will be rescheduled
- — Package returned to sender/not picked up
- — The receiver is not listed in the building directory. We are attempting to update this information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Due to operating conditions, your package may be delayed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Package being held by international carrier because addressee was unavailable
- — Package being held by international carrier because payment of charges are necessary
- — Package cannot clear due to customs delay or missing info. Attempt to contact sender made. Package has been disposed of
- — A government agency is conducting a document inspection. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / We're attempting to contact the receiver to request additional information
- — Your package's delivery address is incomplete. Please update the address using the "Correct My Address" link so we can deliver it
- — The receiver has requested a delayed delivery. / Your delivery will be rescheduled
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We're attempting to get further instructions and may return the shipment
- — At the receiver's request, the UPS My Choice delivery change option was modified. / As requested, the UPS My Choice® package will be delivered to the customer's preferred UPS Access Point™ location
- — The receiver doesn't accept C.O.D.s and refused the delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Please contact UPS for additional information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Severe weather conditions have delayed delivery / Your delivery will be rescheduled
- — The delivery change was completed. / We require a phone number for the delivery address
- — The delivery location is vacant. / Your delivery will be rescheduled
- — The driver was unable to collect funds on the final delivery attempt / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The driver was unable to collect funds on the final delivery attempt / We're attempting to get further instructions and may return the shipment
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address / The address was corrected
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address. / The address was corrected
- — At the receiver's request, the UPS My Choice delivery change option was modified. / UPS Ground Saver® package was upgraded and sent to receiver's preferred UPS Access Point™ location
- — A UPS My Choice® delivery change was requested for this package / Package could not be located for intercept
- — A UPS My Choice delivery change was requested for this package. / Upgrade completed; deliver to another address
- — Redelivery scheduled
- — Customs Clearance Delay
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address
- — Refused
- — The address has been updated as the receiver requested
- — This returned package requires an export invoice for duty relief
- — The street prefix is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — The street type shown in the address is incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — The customer requested UPS contact them before submitting to Customs. Once contact is made, processing will continue. / We've contacted the receiver
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We've left a message for the receiver to contact us
- — The delivery change was completed. / The original UPS Access Point™ location is not available. Delivery to an alternate UPS Access Point™ location pending
- — The delivery change was completed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We are trying to get the security access our driver needs for this delivery / The delivery is rescheduled
- — We are trying to get the security access our driver needs for this delivery. / We're unable to contact the receiver
- — Package returned to sender by international carrier because the address is unknown. Contact Sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've contacted the receiver to request additional information
- — We were unable to dispatch the trailer on time. This may cause a delay. / Your shipment is scheduled to arrive today after the delivery commitment time
- — A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible / Your delivery will be rescheduled
- — Merchandise is missing. UPS will notify the sender with additional details / Merchandise missing, balance being returned. UPS will notify the sender with details of the damage
- — Missing shipment data is causing a delay. We are awaiting electronic data upload from the Shipper / Delivery will be delayed by one business day
- — The receiver has moved, causing a delivery delay. Please resolve this using the "Correct My Address" link to resume the transit journey
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / We've contacted the receiver
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / Your delivery will be rescheduled
- — We received a request to change delivery. The request will be processed once the package returns to our facility. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — We're in the process of returning this package to the sender / We're unable to contact the receiver
- — We're in the process of returning this package to the sender. / We're unable to contact the receiver
- — We're working to deliver your package as quickly as possible
- — We're working to deliver your package as quickly as possible / Your delivery will be rescheduled
- — We've attempted to contact the receiver regarding pickup arrangements
- — The sender requested a modified intercept for this package. / Package could not be located for intercept
- — The package contains a restricted commodity. UPS is processing it according to standard protocol
- — Saturday guaranteed service is not available in the destination Zip code
- — Saturday guaranteed service is not available in the destination Zip code. / Your delivery will be rescheduled
- — Service disruption occurred
- — The postal code for the receiver is incorrect. We are attempting to obtain correct postal code to complete delivery
- — UPS was unable to deliver the package. The merchandise will be disposed of or surrendered to Customs
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / Your delivery will be rescheduled
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We sent the package to UPS Lost and Found
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've contacted the sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We've contacted the sender
- — A UPS My Choice® delivery change was requested for this package / The receiver will pick up the package at a UPS facility
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've contacted the receiver
- — Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice to receive updates
- — We've received a request from the sender to update the delivery address
- — We've scheduled an inspection of the damaged contents and packaging. We'll provide the sender with the results
- — Delivery Delay
- — We are trying to get the security access our driver needs for this delivery. / We require a phone number for the delivery address
- — Your package is planned for a scheduled departure. You will receive a scheduled delivery date once the package has been shipped
- — The service selected is not available to this destination address. This has delayed delivery. / Your package was upgraded to a new service level
- — The clearing agency is experiencing technical difficulties and is temporarily unable to transmit package information
- — We'll be in your area and will deliver your UPS SurePost® package instead of the post office
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / The sender requested that we return this package
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've contacted the sender
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've left a message for the receiver to contact us
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The package is missing duty information and will be returned to export location / Your delivery will be rescheduled
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / Receiver's customs broker has been assigned. The shipment is now released to move in transit
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / We're unable to contact the receiver
- — Your delivery has been rescheduled due to the holiday
- — At the receiver's request, the UPS My Choice delivery change option was modified. / The package will be delivered to the original receiver's address
- — At the receiver's request, the UPS My Choice delivery change option was modified. / The request for this package was cancelled
- — The receiver has canceled the product order and refused delivery. / The sender requested that we return this package
- — This delivery address is in a remote area where deliveries are not made daily / We've contacted the receiver
- — This package is being held for a future delivery date. / Delivery will be delayed by one business day
- — Your package is being processed for submission to the Food and Drug Administration
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information
- — On the Way, Due to operating conditions, your package may be delayed. / Your delivery will be rescheduled
- — The package has been damaged and the receiver has the merchandise. We will notify the sender
- — We missed you. We are taking your package to a local UPS Access Point™ next business day for customer pickup / The package will be delivered to the UPS Access Point™ location on the next business day
- — The state shown in the address is incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — Your package is being delayed due to the processing involved with handling lithium batteries
- — Your package is being held until the requested delivery date
- — The package was not eligible for UPS Access Point™ delivery. We'll attempt delivery at the original address again
- — We've received a request from the receiver to hold the package for pickup at a UPS location
- — We've requested that the receiver contact us
- — SEVERE WEATHER CONDITIONS HAVE DELAYED DELIVERY
- — Severe weather conditions have delayed delivery / Delivery will be delayed by one business day
- — The post office indicates your UPS SurePost® package may be delayed due to a weather or emergency situation
- — Your package is pending release from a government agency. We'll notify the receiver or sender if information is needed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver requested this package to be held for pickup at the UPS facility. / We're unable to deliver your package on schedule
- — The receiver requested this package to be held for pickup at the UPS facility / Your delivery will be rescheduled
- — We've incorrectly sorted this package which may cause a delay / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We've misrouted the package. This may cause a delay. / Delivery will be delayed by one business day
- — We've misrouted the package. This may cause a delay / Your delivery will be rescheduled
- — The post office indicates your UPS Ground Saver package may be delayed due to a weather or emergency situation
- — The receiver states the product was not ordered and has refused the delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible
- — The receiver is not listed in the building directory. We are attempting to update this information / We've left a message for the receiver to contact us
- — The receiver is not listed in the building directory. We are attempting to update this information / We will contact the sender
- — The receiver is not listed in the building directory. We are attempting to update this information / Your delivery will be rescheduled
- — The receiver is on vacation / The package is being held for a future delivery date
- — The receiver refused, the package appeared to be damaged. UPS will notify the sender with the details
- — The receiver requested this package to be held for pickup at the UPS facility / Package must be picked up within 5 business days
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — We rescheduled the delivery as the sender requested
- — We've modified the requested change of delivery for your package / The request for this package was cancelled
- — We've modified the requested change of delivery for your package / We've rescheduled this delivery
- — We've modified the requested change of delivery for your package / Your package will be delivered to an alternate address
- — We've modified the requested change of delivery for your package. / Your package will be delivered to an alternate address
- — Your package has been delayed due to a Government Agency hold. / We've left a message for the receiver to contact us
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure / We will contact the sender
- — Your package was damaged in transit. We will notify the sender with details / All merchandise is being delivered. UPS will notify the sender with details of the damage
- — Your package was damaged in transit. We will notify the sender with details. / All merchandise is being delivered. UPS will notify the sender with details of the damage
- — Your package was damaged in transit. We will notify the sender with details / The damaged merchandise is being held at an agent's location. UPS will notify the sender with details of the damage
- — Your package was reported as damaged. It has been left with the receiver and UPS will share further details with the sender
- — A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible / Delivery will be delayed by one business day
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We've contacted the receiver
- — The package is delayed due to a Eurotunnel traffic disruption. We are adjusting delivery plans as quickly as possible
- — The receiver arranged to pick up this package at a UPS facility / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — We were unable to deliver your package. It’s on the way to a secure UPS Access Point™ location for pick up
- — Incomplete address information may delay delivery. We are attempting to update this information. / Your delivery will be rescheduled
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We require a phone number for the delivery address
- — The sender requested a modified intercept for this package / Your package will be delivered to an alternate address
- — The receiver is no longer in business. / The address was corrected
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Package has been received from UPS Access Point™ location. UPS will process as necessary. / The address was corrected
- — The receiver states the product was not ordered and has refused the delivery. / The package was discarded at the sender's request. Please contact the sender for details
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We've left a message for the receiver to contact us
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We will contact the sender
- — A CLAIM HAS BEEN ISSUED TO THE SENDER FOR YOUR PACKAGE. PLEASE CONTACT THE SENDER FOR MORE INFORMATION
- — The package did not arrive at the destination
- — The receiver does not want the product and refused the delivery / We sent the package to UPS Lost and Found
- — The receiver requested this package to be held for pickup at the UPS facility / We're unable to deliver your package on schedule
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / We're unable to contact the receiver
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We've contacted the sender
- — The street name is incorrect. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / Your delivery will be rescheduled
- — The receiver was not available at the time of the final delivery attempt / Your delivery will be rescheduled
- — THE RECEIVER WAS NOT AVAILABLE FOR DELIVERY. WE'LL MAKE A SECOND ATTEMPT THE NEXT BUSINESS DAY
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / We will contact the sender
- — We will deliver the package to the original receiver's address as the receiver requested
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We're unable to contact the receiver
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've requested that the receiver contact us
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We sent the package to UPS Lost and Found
- — The package is not claim eligible because there is a contract or account restriction
- — The package was not ready for pickup at the time of the final attempt / The return label was discarded
- — The receiver was not available at the time of the final delivery attempt / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver was not available at the time of the final delivery attempt. / We've contacted the sender
- — The receiver has canceled the product order and refused delivery / The sender requested that we return this package
- — UPS Access Point™ location closed and package not delivered. Another attempt will be made to UPS Access Point™ location
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — The driver was unable to collect funds on the final delivery attempt. / We're attempting to get further instructions and may return the shipment
- — The address information was not obtained and the shipment will be returned to the sender
- — The post office attempted to deliver your UPS Ground Saver package and left a delivery notice with instructions
- — A mechanical failure has caused a delay. We will update the delivery date as soon as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — Your package is pending release from a government agency. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed. / We're attempting to get further instructions and may return the shipment
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've left a message for the receiver to contact us
- — The receiver was not available at the time of the final delivery attempt. / We sent the package to UPS Lost and Found
- — The receiver was not available at the time of the final delivery attempt. / We've left a message for the receiver to contact us
- — The receiver was not available at the time of the final delivery attempt. / Your delivery will be rescheduled
- — We've contacted the receiver because Commodity description information validation is required by Sender/Importer before release
- — The sender requested a modified intercept for this package
- — The sender requested a modified intercept for this package / The request for this package was cancelled
- — The state shown in the address is incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We require a phone number for the delivery address
- — The receiver doesn't accept C.O.D.s and refused the delivery / We've contacted the sender
- — The receiver had no invoice information for this package and has refused the delivery
- — Your package will be returned to the sender due to a missing shipping label
- — The delivery area is inaccessible due to a special event. We're adjusting plans as quickly as possible
- — The receiver requested a temporary change to the delivery address. / Your delivery will be rescheduled
- — The receiver is not listed in the building directory. We are attempting to update this information / The address was corrected
- — UPS delayed the package during the aviation security screening / Your delivery will be rescheduled
- — We were unable to dispatch the trailer on time. This may cause a delay / Your shipment is scheduled to arrive today after the delivery commitment time
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We've contacted the receiver to request additional information
- — The customer requested UPS contact them for instruction before submitting for Customs clearance. / We've left a message for the receiver to contact us
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The receiver states the product was not ordered and has refused the delivery. / We sent the package to UPS Lost and Found
- — The receiver states the product was not ordered and has refused the delivery. / We will contact the sender
- — The receiver states the product was not ordered and has refused the delivery / Your delivery will be rescheduled
- — A Government Agency has requested proof of package value. Awaiting information from the customer
- — The receiver has requested a delayed delivery / Your delivery will be rescheduled
- — The receiver requested an alternate delivery address. The request is in progress / We'll attempt to redeliver today
- — This claim request has been voided. Please reach out to the sender for details
- — The sender requested a delivery change for this package / A Same-day Will Call was arranged for this package
- — The receiver was not available at the time of the final delivery attempt. / We require a phone number for the delivery address
- — The driver was unable to collect funds on the final delivery attempt. / We will contact the sender
- — The importer has disputed the invoice value. Awaiting information from sender or recipient
- — Your package has been delayed due to an import gateway hold / The sender requested that we return this package
- — We've received a request from the sender to return the package
- — A UPS My Choice® delivery change was requested for this package / Your package will be delivered to an alternate address
- — We're attempting to verify the package location / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Directions to the address are required to complete delivery. We are attempting to update this information. / Your delivery will be rescheduled
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / Your package entry was rejected by the clearing agency. We will process according to the sender's instructions
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We're unable to contact the receiver
- — Your package arrived late to the destination city. You should expect at least one business day delay. / Your shipment is scheduled to arrive today after the delivery commitment time
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / We're unable to deliver your package on schedule
- — A late UPS trailer arrival has delayed delivery by one business day
- — The street type shown in the address is incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — Package is currently being held because we're unable to contact the receiver
- — Due to operating conditions, your package may be delayed / The sender requested that we return this package
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — The package was missed at the destination location
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information. / We're unable to contact the receiver
- — The service selected is not available to this destination address. This has delayed delivery / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / The sender requested that we return this package
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We're unable to deliver your package on schedule
- — UPS cannot deliver to P.O. boxes. We'll return the package to the sender
- — Your package is being held until duties and taxes are paid. Awaiting customer action. / We will contact the sender
- — A non-UPS labor dispute has delayed delivery until the next business day
- — Delivery will be rescheduled because Commodity description information validation is required by Sender/Importer before release
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue. / We're attempting to get further instructions and may return the shipment
- — RECENT WEATHER HAS CAUSED DELIVERY DELAYS. RECOVERY EFFORTS ARE UNDER WAY TO DELIVER YOUR PACKAGE AS SOON AS POSSIBLE
- — This package is being held for a future delivery date / We've contacted the receiver
- — After the delivery was made, the package was reported as damaged. / UPS will follow-up with the sender
- — After the delivery was made, the sender reported the package was damaged. / Merchandise left with sender. UPS will notify the sender with details of the damage
- — A Government Agency has placed your package under quarantine. UPS will notify if additional information is needed
- — We've contacted the receiver because Sender/Importer validation is required by customs before release
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We're unable to deliver your package on schedule
- — This claim has been resolved. Please contact shipper for additional information
- — This package is being held for a future delivery date / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — This package is being held for a future delivery date. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible. / Your delivery will be rescheduled
- — Weather conditions along the route of your package have delayed delivery. We are adjusting delivery plans as quickly as possible. Please check back on the next business day for updates
- — The receiving business was closed. A second attempt will be made on the next business day
- — We are trying to get the security access our driver needs for this delivery / We've attempted to contact the receiver regarding pickup arrangements
- — We have updated the delivery information for your package. / Your delivery will be rescheduled
- — The customer requested UPS contact them for instruction before submitting for Customs clearance. / We've contacted the receiver to request additional information
- — The delivery address is incomplete. Your package will be returned to the sender
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / The sender requested that we return this package
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We're attempting to get further instructions and may return the shipment
- — Directions to the address are required to complete delivery. We are attempting to update this information
- — An emergency situation or severe weather condition has delayed delivery until the next business day
- — An emergency situation or severe weather condition has delayed delivery / Your delivery will be rescheduled
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We're unable to contact the receiver
- — As requested by the sender, the delivery change for this package was completed
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / Your delivery will be rescheduled
- — The receiver states the product was not ordered and has refused the delivery / The sender requested that we return this package
- — The receiver is not listed in the building directory. We are attempting to update this information / We're unable to contact the receiver
- — The receiver is not listed in the building directory. We are attempting to update this information. / We're unable to contact the receiver
- — The receiver is not listed in the building directory. We are attempting to update this information / We've attempted to contact the receiver regarding pickup arrangements
- — Your package arrived late to the destination city. You should expect at least one business day delay / Your delivery will be rescheduled
- — We're in the process of returning this package to the sender / We're unable to deliver your package on schedule
- — As requested, the UPS My Choice® delivery change was completed
- — After the delivery was made, the package was reported as damaged. /
- — Commercial Inside Release
- — A UPS My Choice delivery change was requested for this package. / Package held; UPS will contact customer for further instructions
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've contacted the receiver
- — A UPS My Choice® delivery change was requested for this package / Package held; UPS will contact customer for further instructions
- — At the receiver's request, the UPS My Choice delivery change option was modified. / We've rescheduled this delivery
- — THE PACKAGE HAS BEEN RESCHEDULED FOR A FUTURE DELIVERY DATE
- — We received an additional request to change the delivery of this package. The request is in progress / We've rescheduled this delivery
- — We received an additional request to change the delivery of this package. The request is in progress. / We've rescheduled this delivery
- — Package delivery was attempted and a message was left for the addressee
- — DUE TO OPERATING CONDITIONS, YOUR PACKAGE MAY BE DELAYED
- — We've left a notice about the package
- — The company or receiver name is incorrect. We're working to contact the receiver for information
- — Saturday delivery has been requested. / Your delivery will be rescheduled
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver to request additional information
- — We've left a message for the receiver to contact us because Commodity description information validation is required by Sender/Importer before release
- — Merchandise is missing. UPS will notify the sender with additional details / Merchandise has been delivered to the receiver. UPS will notify the sender with details of the damage
- — The sender requested a modified intercept for this package. / The request for this package was cancelled
- — The sender requested a modified intercept for this package / We've rescheduled this delivery
- — This package is being held for a future delivery date / Delivery will be delayed by one business day
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / The package is being returned to the sender at a different service level
- — We've corrected the street number, and the package is on it's way to the updated address
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address / Your delivery will be rescheduled
- — The receiver was not available for delivery. We'll make a second attempt the next business day. / Delivery to UPS Access Point™ location was unsuccessful. We will make a second attempt at the receiver's address
- — This package is being held for a future delivery date / Your delivery will be rescheduled
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We've contacted the sender
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — The package was refused by the recipient and will be returned to the sender
- — The postal code for the receiver is incorrect. We are attempting to obtain correct postal code to complete delivery / Your delivery will be rescheduled
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We sent the package to UPS Lost and Found
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — The C.O.D. amount is missing from the label. We're attempting to update this information / Your delivery will be rescheduled
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The package is being returned to the sender at a different service level
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The sender requested that we return this package
- — As requested by the sender, the package is being returned. Contact the sender for additional information. / The sender requested that we return this package
- — Package has been received from UPS Access Point™ location. UPS will process as necessary / The address was corrected
- — The receiver agreed to pickup the package at a UPS location
- — The receiver requested an alternate delivery address. The request is in progress / We're unable to deliver your package on schedule
- — The receiver requested a temporary change to the delivery address
- — The receiver requested a temporary change to the delivery address / The address was corrected
- — The receiver requested a temporary change to the delivery address. / The address was corrected
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure. / We will contact the sender
- — The receiver was not available at the time of the final delivery attempt. / We're attempting to get further instructions and may return the shipment
- — At the receiver's request, the UPS My Choice® delivery change option was modified / We've rescheduled this delivery
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / The sender requested that we return this package
- — This package is being held for a future delivery date. / We've attempted to contact the receiver regarding pickup arrangements
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / We've contacted the receiver
- — After the delivery was made, the sender reported the package was damaged / Merchandise left with sender. UPS will notify the sender with details of the damage
- — A government agency delayed the package during the aviation security screening
- — A Government Agency has requested proof of package value. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — An emergency situation or severe weather condition has delayed delivery beyond the delivery commitment time
- — All packages in the shipment have arrived and are on the way
- — The receiver is not listed in the building directory. We are attempting to update this information. / The address was corrected
- — The address is incomplete. This may delay delivery. We're attempting to update the address
- — We've corrected the street number, and the package is on its way to the updated address
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely. / Your delivery will be rescheduled
- — Your package was address corrected and the delivery has been rescheduled
- — RFID Confirmed Pickup
- — The delivery change was completed
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — We missed you and the package is not eligible for a UPS Access Point™ pickup. We will try again on the next business day
- — Your package is being held until duties and taxes are paid. Awaiting customer action. / We've contacted the receiver
- — Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information
- — We've modified the requested change of delivery for your package. / The receiver will pick up the package at a UPS facility
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure. / Delivery will be delayed by one business day
- — A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — We have upgraded the package as requested
- — We received a request to change delivery. The request will be processed once the package returns to our facility. / Modification of the receiver's address
- — The C.O.D. amount is missing from the label. We're attempting to update this information. / Your delivery will be rescheduled
- — The package will be delivered to the recipient’s preferred UPS Access Point™ location
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — Please contact UPS for additional information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We have updated the delivery information for your package
- — Scheduled for Pickup Today
- — UPS cannot deliver to P.O. boxes. We'll deliver the package to the updated address
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / Your delivery will be rescheduled
- — The delivery will be rescheduled as the receiver requested
- — The recovery intercept was successfully completed. / The address was corrected
- — The receiver is on vacation. / Your delivery will be rescheduled
- — Your shipment may arrive today after the delivery commitment time due to severe weather
- — The receiving business was closed. We'll attempt to deliver the package the next business day. / Your delivery will be rescheduled
- — Per the sender's request, this package will be held for pickup
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We're attempting to get further instructions and may return the shipment
- — No Such Number
- — At the receiver's request, the UPS My Choice® delivery change option was modified / As requested, the UPS My Choice® package will be delivered to the customer's preferred UPS Access Point™ location
- — A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address
- — A required security check has delayed delivery / Your delivery will be rescheduled
- — A required security check has delayed delivery. / Your delivery will be rescheduled
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We're unable to contact the receiver
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information / The package is being returned to the sender at a different service level
- — We received a request to change delivery. The request will be processed once the package returns to our facility / Modification of the receiver's address
- — The receiver arranged to pick up this package at a UPS facility
- — The ADR dangerous goods package is being held due to regulatory limits for the vehicle / The delay was resolved, and the package will resume transit as soon as possible
- — At the receiver's request, the UPS My Choice delivery change option was modified. / The package upgrade has been processed
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — Your package is being delayed due to the processing involved with handling lithium batteries / Your delivery will be rescheduled
- — The receiver requested this package to be held for pickup at the UPS facility. / The address was corrected
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / The sender requested that we return this package
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We sent the package to UPS Lost and Found
- — All merchandise is missing and the empty carton was discarded. UPS will notify the sender
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've attempted to contact the receiver regarding pickup arrangements
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / Your package will be delivered to an alternate address
- — The customer requested UPS contact them for instruction before submitting for Customs clearance
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We've contacted the receiver
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We've attempted to contact the receiver regarding pickup arrangements
- — Your package was returned to the import site and is awaiting clearance / The address was corrected
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / We're unable to deliver your package on schedule
- — We are trying to get the security access our driver needs for this delivery / The address was corrected
- — Please contact UPS for additional information / We require a phone number for the delivery address
- — Please contact UPS for additional information / We sent the package to UPS Lost and Found
- — Your package's delivery address is incomplete. Please update the address using the "Change My Delivery" button so we can deliver it
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — The receiver was not available at the time of the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver was not available at the time of the final delivery attempt / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The receiving business was closed. We'll attempt to deliver the package the next business day. / Delivery will be delayed by one business day
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've left a message for the receiver to contact us
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We've requested that the receiver contact us
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We will contact the sender
- — The receiver requested/created a pre-authorized return label
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — Your package contains hazardous materials. We will not transport this package by air
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We were unable to obtain additional address information
- — We updated the delivery information for your package
- — Return service shipping label was left with the shipment's receiver
- — The receiver does not want the product and refused the delivery. / The package was discarded at the sender's request. Please contact the sender for details
- — We received an additional request to change the delivery of this package. The request is in progress. / Your package will be delivered to an alternate address
- — This delivery address is in a remote area where deliveries are not made daily. / We've contacted the receiver
- — This delivery address is in a remote area where deliveries are not made daily / Your delivery will be rescheduled
- — This package is being held for a future delivery date / The address was corrected
- — This package is being held for a future delivery date. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We were unable to obtain a correct address for the receiver, package will be returned to the sender
- — We've contacted the sender
- — Package cannot clear due to customs delay or missing info. Awaiting confirmation from sender on return or disposal
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The address has been corrected
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The address was corrected
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible
- — UPS will deliver your UPS Surepost® package instead of the Post Office
- — The receiver does not want the product and refused the delivery. / We've contacted the sender
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We require a phone number for the delivery address
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We're unable to deliver your package on schedule
- — The company or receiver name is incorrect. Your delivery will be rescheduled once this issue is corrected
- — A recovery intercept was requested for this package / The receiver will pick up the package at a UPS facility
- — Due to operating conditions, your package may be delayed. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / The sender requested that we return this package
- — The investigation has been closed. We were unable to contact the receiver
- — The package contains an unauthorized tobacco commodity, and we are unable to complete the delivery
- — The package has been damaged. All merchandise has been discarded and the sender will be notified
- — The package has been damaged and all merchandise has been discarded
- — UPS delayed the package during the aviation security screening
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A contact number for the shipper or receiver is needed. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — As requested, the UPS My Choice® delivery change was completed / The package will be delivered to the original receiver's address
- — As requested, the UPS My Choice® delivery change was completed / Upgrade completed; deliver to another address
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver
- — A rerouted flight has delayed delivery. We’re adjusting plans to deliver your package as quickly as possible / Your delivery will be rescheduled
- — As requested by the sender, the delivery change for this package was completed. / We have returned the package to the sender using the package return label
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We've left a message for the receiver to contact us
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — This package is being held for a future delivery date. / Your package will be delivered to an alternate address
- — The receiver requested this package to be held for pickup at the UPS facility. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We're in the process of returning this package to the sender. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package has been delayed due to an export gateway hold / We're unable to deliver your package on schedule
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address. / We require a phone number for the delivery address
- — The street prefix is either missing or incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — Will-call pickup must be made within 5 business days
- — The service selected is not available to this destination address. This has delayed delivery / Your delivery will be rescheduled
- — The service selected is not available to this destination address. This has delayed delivery / Your package was upgraded to a new service level
- — The package contains articles that UPS prohibits for international shipping
- — We’re sorry your package was delayed. Delivery will be delayed by one business day
- — The package is delayed due to a Eurotunnel traffic disruption. We are adjusting delivery plans as quickly as possible. / Delivery will be delayed by one business day
- — Package has been dispatched from the USPS International Service Center for final delivery to receiver
- — Package has been received from UPS Access Point™ location. UPS will process as necessary. / Your delivery will be rescheduled
- — Your package has been delayed due to an export gateway hold. / We're unable to deliver your package on schedule
- — A delivery change has been completed and your shipment will be forwarded to a UPS Access Point™
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure / Delivery will be delayed by one business day
- — At the receiver's request, delivery has been delayed
- — Voided Information Received
- — The C.O.D. amount is missing from the label. We're attempting to update this information
- — A new tracking number was assigned to this package. Use the new tracking number for status updates. / Your delivery will be rescheduled
- — An import license is required for clearance. Awaiting information from the customer. / We've contacted the receiver
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The UPS Store printed and applied the shipping label
- — Your package was released for delivery by the clearing agency
- — The receiver chose to keep the package
- — The receiving business was closed at the time of the final delivery attempt. / We sent the package to UPS Lost and Found
- — A rerouted flight has delayed delivery. We’re adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We've contacted the sender
- — We received an additional request to change the delivery of this package. The request is in progress / The receiver will pick up the package at a UPS facility
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We will contact the sender
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We're unable to deliver your package on schedule
- — Your shipment's duties and taxes are awaiting payment. Once received and validated, it will resume the transit journey
- — The receiver was not available at the time of the final delivery attempt. / We will contact the sender
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We're unable to deliver your package on schedule
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We've contacted the receiver
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely / Delivery will be delayed by one business day
- — This package contains alcohol, and we are unable to deliver or return it to the sender. We'll contact the sender
- — This package is being held for a future delivery date / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Delivery to UPS Access Point™ location was unsuccessful. We will make a second attempt at the receiver's address
- — The receiver states the product was not ordered and has refused the delivery. / We're attempting to get further instructions and may return the shipment
- — As requested by the sender, the package is being returned. Contact the sender for additional information. / We have returned the package to the sender using the package return label
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We've attempted to contact the receiver regarding pickup arrangements
- — Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice® to receive updates
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We require a phone number for the delivery address
- — As requested, the UPS My Choice® delivery change was completed / Upgrade completed; rescheduled delivery
- — The receiver doesn't accept C.O.D.s and refused the delivery / Your delivery will be rescheduled
- — Severe weather conditions have delayed delivery / Your shipment is scheduled to arrive today after the delivery commitment time
- — We have updated the delivery information for your package / The address was corrected
- — Your package is with a non-UPS broker, contact the non-UPS broker for additional information
- — The sender requested a modified intercept for this package / Package could not be located for intercept
- — As requested by the sender, the package is being returned. Contact the sender for additional information / The sender requested that we return this package
- — The receiver is on vacation
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We're unable to contact the receiver
- — The package is not claim eligible because the liability period has passed
Tracking package of UPS
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.
UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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