UPS

A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information

UPS tracking parcel

What this status means

UPS has found a problem with how this package was declared, packed or labelled as a hazardous item. Items such as batteries, aerosols, perfumes or liquids can fall under dangerous goods rules. The package is in UPS's network, usually at a sorting facility, and UPS is contacting the sender, not you, to sort it out.

Is my package delayed?

This is an exception, not a routine scan. It does not always mean the package is lost, but it can hold things up while the sender and UPS deal with the issue. After this message, the package often keeps moving, with scans such as an export scan, arrival at a facility or departure from a facility. The same message can also repeat. Whether it is delayed depends on how the sender responds.

What happens next

  • If the issue can be resolved, the package continues and new facility or export scans appear.
  • If it cannot be resolved, UPS may return it to the sender or stop shipping it.
  • The tracking page may show this message again before anything changes.

What you can do

  • Wait and keep checking the tracking history for new scans.
  • If nothing changes for longer than usual between updates, contact the seller. They are the sender and the one UPS is trying to reach.
  • Ask the seller what the package contains and whether they have heard from UPS.
  • If the seller cannot help, contact UPS with your tracking number and order details ready.

Previous status updates:

Next status updates:


Other UPS statuses associated with «misc»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.