UPS

A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / We have returned the package to the sender using the package return label

UPS tracking parcel

What this status means

UPS found a problem with how this package was classified, packed, labelled or documented as containing hazardous materials, such as batteries, aerosols, perfumes or liquids. The parcel has been taken out of the normal flow and is being held at a UPS facility. UPS then contacts the sender, not the recipient, and in this case the package has been sent back using the return label.

Is my package delayed?

This is an exception, not a routine scan. The package will usually not continue to you as planned. Once it is marked as returned to the sender, delivery to your address is generally no longer going ahead, so expect the order to be cancelled, refunded or re-sent.

What happens next

The package travels back to the sender and is handled as a return shipment. The tracking history may show further return scans along the way, and the final step is delivery back to the sender. Whether the item is shipped again is up to the sender, who may need to repack or relabel it, use a different service, or drop the item altogether.

What you can do

  • Keep checking the tracking history for return updates.
  • Contact the seller first, with your order number and tracking number, and ask whether they will refund or re-ship.
  • If the seller does not respond, contact UPS with the tracking number and ask where the return stands.
  • Do not expect a delivery attempt or customs charges for this package.

Other UPS statuses associated with «misc»


Tracking package of UPS

With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.

UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.