UPS could not match the company or recipient name on the label with the name at the delivery address. The parcel is with UPS, usually at a local facility or on a delivery vehicle, and the driver could not hand it over. UPS is trying to correct the name details. The message also carries a second wording about disposal, which applies only if the parcel turns out to be undeliverable. That is not what this message means for most parcels.
Yes, this is an exception. The message itself says delivery will be delayed. It is not a sign the parcel is lost, but it will not move on normally until the name is sorted out. The disposal wording is a serious outcome, but it applies only if the parcel cannot be delivered at all.
If UPS can confirm or fix the name, delivery is usually attempted again and the tracking shows a new delivery step. If the name cannot be resolved, the parcel may be held, returned to the sender, or handled as undeliverable under local rules.
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.
UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.