The driver was not able to receive payment. A final attempt will be made the next business day
UPS tracking parcelWhat this status means
The UPS driver brought your parcel to the door, but the delivery needed a payment (collect on delivery, often import charges or duties) and the driver could not collect it. The parcel was not handed over. It went back on the truck and is on its way back to a UPS facility. UPS plans one more attempt on the next business day.
Is my package delayed?
This is an exception, not a routine step. The parcel is not lost, but delivery did not go through and will now take longer than planned. Because this message often appears after a second attempt, it should be taken seriously. If the final attempt also fails, the parcel may not be delivered at all.
What happens next
Most often the parcel is scanned again at a UPS facility, sometimes with an "On the Way" note or a departure scan. Then the final delivery attempt follows. In some cases the next update says the charges have been paid or billed, and delivery goes ahead. If payment fails again, UPS reports that the driver could not collect funds on the final attempt.
What you can do
- Check what is owed. Look at your order confirmation or ask the seller whether duties, taxes or a cash-on-delivery amount apply.
- Be ready to pay on the next delivery day, in a form the driver accepts, and make sure someone is at the address.
- If you cannot pay at the door or the amount looks wrong, contact UPS before the final attempt and ask about other payment options.
- If the parcel is not delivered, contact UPS or the seller. Have your tracking number and order details ready.
Previous status updates:
- Out For Delivery Today 27
- Second Delivery Attempted, The driver was not able to receive payment. A final attempt will be made the next business day 5
- Loaded on Delivery Vehicle 4
- Out For Delivery 2
- Import Scan 1
- Processing at UPS Facility 1
Next status updates:
- Processing at UPS Facility 22
- On the Way, Processing at UPS Facility 5
- Departed from Facility 3
- Second Delivery Attempted, Import C.O.D. (ICOD) charges have been paid or billed2
- Import Scan 2
- The driver was unable to collect funds on the final delivery attempt 2
- Arrived at Facility 1
- The receiver refused the delivery. UPS will contact the sender for further instructions 1
- Import C.O.D. (ICOD) charges have been paid or billed 1
- An Aramex Delivery Champion has the shipment and is expected to reach the customer's doorstep shortly1
Other UPS statuses associated with «misc»
- — UPS will be in your area and will deliver your package a day early
- — The package will be forwarded to a UPS facility in the destination city
- — Delivery will be delayed by one business day
- — We are experiencing transit delays. We will deliver your package as soon as possible
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information
- — On the Way, Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information
- — A hold on your package has been resolved
- — Uncontrollable events have delayed delivery. We are adjusting delivery plans as quickly as possible. Please check back on the next business day for updates
- — Your delivery will be rescheduled
- — On the Way, This delivery address is in a remote area where deliveries are not made daily. / Your delivery will be rescheduled
- — A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — Due to weather, your package is delayed by one business day
- — Due to operating conditions, your package may be delayed
- — An emergency situation or severe weather condition has delayed delivery
- — This delivery address is in a remote area where deliveries are not made daily. / Your delivery will be rescheduled
- — We'll contact the sender or receiver about this delivery
- — We were unable to deliver your package. It's on the way to a secure UPS Access Point™ location for pick up
- — A mechanical failure has caused a delay. We will update the delivery date as soon as possible
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — A late flight has caused a delay. We will update the delivery date as soon as possible
- — The street number is incorrect. This may delay delivery. We're attempting to update the address
- — Delivery instructions have been provided by the receiver
- — The receiver requested this package to be held for pickup at the UPS facility
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — The package has been redirected and forwarded to the delivery center
- — Your package will be delivered one business day later than expected
- — A train derailment has delayed delivery by one business day
- — UPS is awaiting payment authorization from the receiver
- — We've begun an investigation to locate the package
- — We are trying to get the security access our driver needs for this delivery
- — Your delivery has been rescheduled for the next business day
- — Package picked-up by agent at post office
- — We were unable to deliver your package. It's on the way to a UPS Access Point™ location next business day for pick up
- — A non-UPS labor dispute has delayed delivery by one business day
- — A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible. / Delivery will be delayed by one business day
- — Missing shipment data is causing a delay. We are awaiting electronic data upload from the Shipper
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — Good news! We've received export clearance information for your package. This hold has been resolved
- — We were unable to dispatch the trailer on time. This may cause a delay. / Delivery will be delayed by one business day
- — A contact number for the shipper or receiver is needed. Awaiting information from the customer
- — Importer's consumer or business Identification number is required for clearance. Awaiting information from the customer
- — Signature obtained
- — The street name is incorrect. This may delay delivery. We're attempting to update the address
- — Your package has been held to verify value. Awaiting information from the sender or receiver
- — Confirmed Arrival
- — We've corrected the postal code, and the package is on its way to the updated address
- — Severe weather conditions have delayed delivery
- — Unable to deliver to UPS Access Point™; will reattempt delivery to UPS Access Point™ the next business day
- — The UPS Store® printed and applied the shipping label
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — Importer's consumer or business Identification number is required for clearance. Awaiting information from the customer. / We've contacted the receiver
- — This package is being held for a future delivery date
- — A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — We've missed the scheduled transfer time. This may cause a delay
- — Your package is being processed for submission to the Food and Drug Administration (FDA)
- — The package was given to UPS after the cutoff time and the delivery date may be impacted
- — The receiver is not listed in the building directory. We are attempting to update this information
- — The information requested has been obtained and the hold has been resolved
- — We've corrected the apartment number, and the package is on its way to the updated address
- — Your package will be delivered on the next available delivery day in your area
- — The delivery information was updated in error. We've corrected the mistake
- — The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — An emergency situation or severe weather condition has delayed delivery. / Your delivery will be rescheduled
- — The receiver doesn't accept C.O.D.s and refused the delivery. We'll contact the sender about this delivery attempt
- — The importer has not assigned a broker. This may delay delivery
- — The delivery address has been updated and your package is on its way
- — Your package is being delayed due to the processing involved with handling lithium batteries. / Your delivery will be rescheduled
- — The delivery date has been rescheduled as the receiver requested
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — At the receiver's request, the UPS My Choice® delivery change option was modified. / Your package will be delivered to an alternate address
- — The package cannot be taken to the intended UPS Location. Please select Change My Delivery to make alternate arrangements
- — We're awaiting Customs authorization before returning this package to the sender
- — A Government Agency requires additional information or documents for clearance. Awaiting information from Customer
- — Your package is being processed for submission to the Food and Drug Administration (FDA). / We've contacted the receiver
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver
- — Saturday delivery has been requested
- — Power of Attorney documentation is missing and required for clearance. Awaiting information from the customer
- — Your package may be delayed. We are adjusting delivery plans as quickly as possible
- — On the Way, Our driver cannot complete delivery. We are trying to get the security access our driver needs for this delivery
- — We received a request from the receiver to reschedule the delivery
- — On the Way, A late flight has caused a delay. Your package will be delayed by one business day
- — UPS initiated contact with receiver to collect the import processing fee. Select Pay Now (where available)
- — Your package has been delayed due to an export gateway hold
- — We were unable to dispatch the trailer on time. This may cause a delay
- — Your package has been transferred to the post office and will be delivered in approximately 1-2 days
- — Import C.O.D. (ICOD) charges are due for this package. Online payment required at ups.com
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address
- — We were unable to deliver your package. It's on the way to a UPS Access Point™ location next business day for pick up. / The package will be delivered to the UPS Access Point™ location on the next business day
- — This delivery address is in a remote area where deliveries are not made daily
- — The driver was unable to collect funds on the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver does not want the product and refused the delivery. / The address was corrected
- — Delivery may be delayed due to an incomplete address. We are working to update the address
- — The package is being held for a future delivery date. We'll attempt to deliver on the date requested
- — A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible
- — Disruptions in the air network have caused a delay. We will update the delivery date as soon as possible. / Your delivery will be rescheduled
- — Your package is delayed. Check back later for delivery updates. / Delivery will be delayed by one business day
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — The receiver states the product was not ordered and has refused the delivery
- — The driver was unable to collect funds on the final delivery attempt
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — UPS is awaiting payment authorization from the receiver. / We've contacted the receiver
- — The receiver doesn't accept C.O.D.s and refused the delivery. / Your delivery will be rescheduled
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address
- — On the Way, A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — Your package is on hold while bond paperwork is prepared for clearance at an alternate site by a non-UPS broker
- — Commodity information must be validated by the sender or importer. Awaiting information from the customer
- — The receiver has moved. We will deliver the package to the receiver's new address
- — An investigation has been opened for your lost package
- — We were unable to load the package on the plane as scheduled. We will deliver your package as quickly as possible
- — A required security check has delayed delivery
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely
- — Incomplete address information may delay delivery. We are attempting to update this information
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — USPS in Possession of Item
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver. / We've contacted the receiver
- — On the Way, A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — The receiver has disputed or refused to pay duties or taxes. Awaiting payment
- — Delivery Change Canceled, At the receiver's request, the UPS My Choice® delivery change option was modified. / The request for this package was cancelled
- — This claim requires additional documentation from the sender to complete the process
- — UPS is awaiting authorization from the sender to return the shipment
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue
- — Per the receiver's request, the package is being held for pickup. Pickup must be made within 5 business days
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / We've requested that the receiver contact us
- — We were unable to deliver to the UPS Access Point™ location
- — Due to operating conditions, your package may be delayed. / Delivery will be delayed by one business day
- — Translated documents are required for clearance. Awaiting information from the sender or recipient
- — A rerouted flight has delayed delivery. We’re adjusting plans to deliver your package as quickly as possible
- — We received a request to change delivery. The request will be processed once the package returns to our facility
- — The receiver is not listed in the building directory. We are attempting to update this information. / Your delivery will be rescheduled
- — We received a request to change delivery. The request will be processed once the package returns to our facility. / Modification of the receiver's address
- — We are working on resolving clearance issues raised by a Government Agency
- — As requested, the package is now in transit to a free trade zone
- — Your package has been delayed due to an import gateway hold
- — We're not able to deliver this package to the selected UPS Access Point™. We're contacting the receiver for an alternate location
- — Shipment Acceptance at international carrier
- — A RECOVERY INTERCEPT WAS REQUESTED FOR THIS PACKAGE. / YOUR PACKAGE WILL BE DELIVERED TO AN ALTERNATE ADDRESS
- — The address information was not obtained and the shipment will be returned to the sender
- — The service selected is not available to this destination address. This has delayed delivery
- — The package will be delivered to the UPS Access Point™ location requested by the receiver
- — The receiver's request to deliver the package to a UPS Access Point™ is pending
- — The receiver requested this package to be held for pickup. We will notify them once it is ready for pickup
- — Your package is being held until duties and taxes are paid. Awaiting customer action. / We've contacted the receiver
- — A Government Agency is conducting a document inspection. We'll notify the receiver or sender if information is needed
- — The shipment is undergoing inspection. We will notify you if additional information is needed
- — The address was changed as the receiver requested
- — An import license is required for clearance. Awaiting information from the customer
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We've contacted the receiver
- — Some additional transit time is required since the receiver is located in a remote area
- — We've modified the requested change of delivery for your package. / The request for this package was cancelled
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely. / Delivery will be delayed by one business day
- — Your package may be delayed due to a required x-ray inspection
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure
- — Your package has been delayed due to a Government Agency hold
- — Documentation for personal belongings is required from the receiver. Once received, UPS will submit for clearance
- — The receiver requested an alternate delivery address. The request is in progress
- — The original UPS Access Point™ is not available for delivery. We'll contact receiver for an alternate delivery location
- — On the Way, Delivery has been rescheduled to the next business day due to holiday closures
- — On the Way, Delivery may be delayed due to an incomplete address. We are working to update the address
- — The receiver requested UPS My Choice® Authorize Shipment Release
- — The shipment description or contents do not qualify as a ‘document’ under the import country’s regulations
- — Delivery has been rescheduled to the next business day due to holiday closures
- — Your investigation has been closed with a proof of delivery
- — The package will be held until all packages associated with this shipment have arrived
- — Value of Goods charges are due for this package
- — The package will be forwarded to a UPS facility in the destination city. / This delivery address is in a remote area where deliveries are not made daily
- — A UPS retail location printed and applied the shipping label
- — The sender requested that we hold this package
- — The receiver does not want the product and refused the delivery. / We've contacted the receiver
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Your delivery will be rescheduled
- — We're unable to deliver your package on schedule
- — The delivery address is incomplete. We are working to correct this issue and your delivery will be rescheduled
- — Unable to Deliver, Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The customer requested UPS contact them before submitting to Customs. Once contact is made, processing will continue
- — Your package arrived late to the destination city. You should expect at least one business day delay
- — The address label became detached from the package. The sender will be notified
- — The receiver has requested a delayed delivery
- — Severe weather conditions have delayed delivery / Your shipment is scheduled to arrive today after the delivery commitment time
- — The receiver has requested a delayed delivery. / We've contacted the receiver
- — The receiver is on vacation
- — At the receiver's request, the UPS My Choice delivery change option was modified. / The package upgrade has been processed
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We're unable to contact the receiver
- — Air Traffic Control resulted in a delay. We will update the delivery date as soon as possible
- — The information requested has been obtained and the hold has been resolved. Shipment is now in transit
- — A Government Agency requires additional information or documents. Awaiting information from the customer
- — We do not currently serve the destination address for this package
- — The receiver requested this package to be held for pickup at the UPS facility. / Package must be picked up within 5 business days
- — An emergency situation or severe weather condition has delayed delivery beyond the delivery commitment time
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We've contacted the sender
- — All packages in the shipment have arrived and are on the way
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Delivery will be delayed by one business day
- — We received an additional request to change the delivery of this package. The request is in progress / The receiver will pick up the package at a UPS facility
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible / Your delivery will be rescheduled
- — A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We will contact the sender
- — The receiver is not listed in the building directory. We are attempting to update this information. / The address was corrected
- — The address is incomplete. This may delay delivery. We're attempting to update the address
- — We've corrected the street number, and the package is on its way to the updated address
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely. / Your delivery will be rescheduled
- — Deliver to Original Address Confirmed, We will deliver the package to the original receiver's address as the receiver requested
- — The receiver does not want the product and refused the delivery. / We will contact the sender
- — Please contact UPS for additional information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The service selected is not available to this destination address. This has delayed delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — As requested, the UPS My Choice® delivery change was completed
- — A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — The package has been damaged and the sender will be notified. The damaged portion has been discarded and the undamaged portion will be delivered to the receiver
- — We've modified the requested change of delivery for your package. / We've rescheduled this delivery
- — Civil demonstration has delayed your package in transit. Delivery will be rescheduled. Check back for updates
- — The receiving business was closed at the time of the final delivery attempt / Your delivery will be rescheduled
- — The receiving business was closed at the time of the final delivery attempt. / Your delivery will be rescheduled
- — The recovery intercept was successfully completed / The address was corrected
- — The receiver requested an alternate delivery address. The request is in progress / We're unable to deliver your package on schedule
- — The receiver requested a temporary change to the delivery address
- — The receiver requested a temporary change to the delivery address / The address was corrected
- — The receiver requested a temporary change to the delivery address. / The address was corrected
- — UPS is in the process of returning this package to the sender. / We have returned the package to the sender using the package return label
- — We are trying to get the security access our driver needs for this delivery / We require a phone number for the delivery address
- — We are trying to get the security access our driver needs for this delivery / We're unable to contact the receiver
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Severe weather conditions have delayed delivery until the next business day
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We've modified the requested change of delivery for your package / The receiver will pick up the package at a UPS facility
- — The postal code for the receiver is incorrect. We are attempting to obtain correct postal code to complete delivery. / Your delivery will be rescheduled
- — Your package contains a commodity that cannot be shipped internationally. / We've contacted the receiver
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / Your delivery will be rescheduled
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We're unable to contact the receiver
- — The sender requested this package be held for pickup at a UPS facility
- — The cargo-aircraft-only dangerous goods package is being held due to UPS aircraft capacity limitations / The package is delayed and will resume transit as soon as possible
- — We've missed the scheduled transfer time. This may cause a delay. / Delivery will be delayed by one business day
- — The package has been damaged and the sender will be notified. We are returning the merchandise to the sender
- — Your package contains a commodity that cannot be shipped internationally / We've contacted the receiver
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / Your delivery will be rescheduled
- — The company or receiver name is incorrect. Please resolve this using the "Change My Delivery" button to resume the transit journey
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We're unable to contact the receiver
- — The driver was unable to collect funds on the final delivery attempt / We will contact the sender
- — A RAILROAD MECHANICAL FAILURE HAS DELAYED DELIVERY. WE'RE WORKING TO DELIVER YOUR PACKAGE AS SOON AS POSSIBLE
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / The sender requested that we return this package
- — A UPS My Choice delivery change was requested for this package. / Package could not be located for intercept
- — After the delivery was made, the package was reported as damaged. /
- — The receiver is not listed in the building directory. We are attempting to update this information / We're attempting to get further instructions and may return the shipment
- — We are experiencing transit delays. Delivery will be delayed by one business day
- — We are trying to get the security access our driver needs for this delivery / We will contact the sender
- — We corrected the address as the sender requested
- — We missed you. We are taking your package to a local UPS Access Point™ next business day for customer pickup
- — The UPS Access Point™ selected as part of your delivery change request is unavailable at this time. Please select an alternate location for delivery
- — Requested delivery change cannot be completed. The package will be delivered as previously scheduled
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver was not available at the time of the final delivery attempt / We will contact the sender
- — The package is being held for a future delivery date. We'll attempt to deliver on the date requested / We're unable to deliver your package on schedule
- — We're unable to contact the receiver
- — The receiver requested an alternate delivery address. The request is in progress / Your delivery will be rescheduled
- — We'll be in your area and will deliver your UPS SurePost package instead of the post office
- — Your package has been delayed due to an export gateway hold. / We will contact the sender
- — Your package has been delayed due to an export gateway hold. / Your delivery will be rescheduled
- — Your package was returned to the import site and is awaiting clearance
- — Your package was returned to the import site and is awaiting clearance. / The address was corrected
- — Your package was sent back to the post office for delivery
- — Your UPS SurePost package was delivered to the Post Office and it is being held for pickup
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / We have returned the package to the sender using the package return label
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / We've contacted the sender
- — RFID Confirmed Pickup
- — Directions to the address are required to complete delivery. We are attempting to update this information. / We're attempting to get further instructions and may return the shipment
- — Directions to the address are required to complete delivery. We are attempting to update this information / We require a phone number for the delivery address
- — Directions to the address are required to complete delivery. We are attempting to update this information. / We've attempted to contact the receiver regarding pickup arrangements
- — Disruption in network - tractor trailer
- — The address label is illegible. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — The ADR dangerous goods package is being held due to regulatory limits for the vehicle. / The delay was resolved, and the package will resume transit as soon as possible
- — The ADR dangerous goods package is being held due to regulatory limits for the vehicle / Your delivery will be rescheduled
- — The receiver requested an alternate delivery address. The request is in progress. / We're unable to deliver your package on schedule
- — We're awaiting Customs authorization before returning this package to the sender / We've requested that the receiver contact us
- — Your delivery will be rescheduled due to a missed aircraft transfer. We will update the delivery date as soon as possible
- — The delivery change was completed
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible
- — Investigation Closed, The investigation requires additional merchandise description. Please visit ups.com/claims or contact ups for additional support
- — Due to operating conditions, your package may be delayed / Your delivery will be rescheduled
- — Your package exceeds the maximum weight we can accept
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The package is being returned to the sender at a different service level
- — The receiver will only accept delivery during certain hours. We're adjusting delivery plans as quickly as possible
- — UPS reached out to get receiver's or sender's address information. Once received, UPS will submit for clearance
- — We missed you and the package is not eligible for a UPS Access Point™ pickup. We will try again on the next business day
- — A delay has occurred due to late processing by UPS brokerage. We are adjusting delivery plans as quickly as possible
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Delivery will be delayed by one business day
- — Your package may be delayed. We are adjusting delivery plans as quickly as possible. / Your delivery will be rescheduled
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We're unable to deliver your package on schedule
- — A UPS My Choice delivery change was requested for this package. / The receiver will pick up the package at a UPS facility
- — We are trying to get the security access our driver needs for this delivery. / We've attempted to contact the receiver regarding pickup arrangements
- — COMMERCIAL INSIDE RELEASE
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / Your delivery will be rescheduled
- — UPS contacted the sender for additional details needed to clear customs. Please check back for updates
- — UPS contacted the sender to obtain country of origin information. Once received, UPS will submit for clearance
- — UPS delayed the package during the aviation security screening. / Your delivery will be rescheduled
- — The delivery change was completed. / Delivery could not be made to the original UPS Access Point™. Pkg will be delivered to another nearby UPS Access Point™
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / We've attempted to contact the receiver regarding pickup arrangements
- — The receiving business was closed at the time of the final delivery attempt. / We're unable to contact the receiver
- — We've corrected the postal code, and the package is on it's way to the updated address
- — After the delivery was made, the package was reported as damaged. / UPS will follow-up with the sender
- — After the delivery was made, the sender reported the package was damaged. / Merchandise left with sender. UPS will notify the sender with details of the damage
- — A Government Agency has placed your package under quarantine. UPS will notify if additional information is needed
- — The delivery will be rescheduled as the receiver requested
- — Commercial Inside Release
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / The sender requested that we return this package
- — A UPS My Choice® delivery change was requested for this package / The package will be delivered to the original receiver's address
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — Your shipment's duties and taxes are awaiting payment. Once received and validated, it will resume the transit journey
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / The package was discarded at the sender's request. Please contact the sender for details
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We're unable to deliver your package on schedule
- — Value of Goods charges have been paid
- — Package not available
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information / We've requested that the receiver contact us
- — The receiver has requested a delayed delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The post office attempted delivery of your UPS Ground Saver package, but the receiving business was closed
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We will contact the sender
- — The receiver was not available at the time of the final delivery attempt. / We will contact the sender
- — THE RECEIVING BUSINESS WAS CLOSED AND DELIVERY HAS BEEN RESCHEDULED FOR THE NEXT BUSINESS DAY
- — UPS will deliver your UPS Surepost package instead of the Post Office
- — We were unable to deliver your package. It's on the way to a UPS Access Point™ location next business day for pick up / The package will be delivered to the UPS Access Point™ location on the next business day
- — We've modified the requested change of delivery for your package / Delivery to a UPS Access Point™ location is pending
- — We've modified the requested change of delivery for your package. / Package could not be located for intercept
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We're unable to deliver your package on schedule
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We've contacted the receiver
- — This package has been delivered and can no longer be returned to the sender
- — Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible
- — Your pkg has been delayed due to missing clearance information. We are attempting to obtain information from the shipper
- — Damaged in transit-chemical / liquid
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We've contacted the sender
- — A recovery intercept was requested for this package / Your package will be delivered to an alternate address
- — Please contact UPS for additional information. / Your delivery will be rescheduled
- — Reminder to Schedule Redelivery of your item
- — A Government Agency is conducting a document inspection. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — We've contacted the receiver because Sender/Importer validation is required by customs before release
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We're unable to deliver your package on schedule
- — The receiver has requested a delayed delivery. / We sent the package to UPS Lost and Found
- — On the Way, A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — We've sent the package to UPS lost and found
- — A government agency has requested proof of package value. Awaiting information from the customer
- — Package being held by international carrier
- — The delivery address was incorrect, but the issue has been resolved. Your delivery has been rescheduled
- — Your package is being delayed due to the processing involved with handling lithium batteries / Your delivery will be rescheduled
- — The receiver is on vacation. / Your delivery will be rescheduled
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. /
- — A UPS My Choice delivery change was requested for this package. / The package will be delivered to the original receiver's address
- — As requested by the sender, this package requires special handling / Your delivery will be rescheduled
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We've left a message for the receiver to contact us
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — A required security check has delayed delivery. / Delivery will be delayed by one business day
- — Your delivery has been rescheduled. Your package will be held until the delivery date requested
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We sent the package to UPS Lost and Found
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We sent the package to UPS Lost and Found
- — There was a modification to the recovery intercept on this package / Package could not be located for intercept
- — Your package is pending release from a Government Agency. We'll notify the receiver or sender if information is needed. / We're unable to deliver your package on schedule
- — This claim has been resolved. Please contact shipper for additional information
- — This package is being held for a future delivery date / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — This package is being held for a future delivery date. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — This package is being held for a future delivery date. / We've contacted the receiver
- — This package is being held for a future delivery date. / We've rescheduled this delivery
- — This package is being held for a future delivery date. / Your delivery will be rescheduled
- — The package has been rescheduled for a future delivery date
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / We've contacted the receiver
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / We've requested that the receiver contact us
- — The receiver doesn't accept C.O.D.s and refused the delivery / We're attempting to get further instructions and may return the shipment
- — THE COMPANY OR RECEIVER NAME IS INCORRECT. THIS WILL DELAY DELIVERY. WE'RE ATTEMPTING TO UPDATE THIS INFORMATION
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The sender requested that we return this package
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We've attempted to contact the receiver regarding pickup arrangements
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely / Your delivery will be rescheduled
- — Service disruption occurred / The sender requested that we return this package
- — Your package exceeds the maximum dimensions we can accept / Your delivery will be rescheduled
- — WE WERE UNABLE TO DISPATCH THE TRAILER ON TIME. THIS MAY CAUSE A DELAY / YOUR DELIVERY WILL BE RESCHEDULED
- — Your shipment may arrive today after the delivery commitment time due to severe weather
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We're attempting to get further instructions and may return the shipment
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've contacted the receiver
- — As requested by the sender, the delivery change for this package was completed / Your delivery will be rescheduled
- — As requested by the sender, the delivery change for this package was completed. / Your delivery will be rescheduled
- — Package has been received from UPS Access Point™ location. UPS will process as necessary / Your delivery will be rescheduled
- — Your package is in transit. We're updating plans to schedule your delivery. / Your shipment is scheduled to arrive today after the delivery commitment time
- — At the receiver's request, the UPS My Choice delivery change option was modified. / Your package will be delivered to an alternate address
- — At the receiver's request, the UPS My Choice® delivery change option was modified / Your package will be delivered to an alternate address
- — The receiver was not available at the time of the final delivery attempt. / We're unable to contact the receiver
- — The receiver was not available at the time of the final delivery attempt / We sent the package to UPS Lost and Found
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — The receiver is not listed in the building directory. We are attempting to update this information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible. / Your delivery will be rescheduled
- — Disruption in network - tractor trailer / Delivery will be delayed by one business day
- — Due to operating conditions, your package may be delayed / Your shipment is scheduled to arrive today after the delivery commitment time
- — Due to weather, your package is delayed. Check back later for delivery updates
- — Export documentation is incomplete or missing. We are working to obtain this information from the sender
- — Generally prohibited item identified in package contents that does not comply with UPS policies and procedures
- — Held at Post Office, At Customer Request
- — Merchandise is missing. UPS will notify the sender with additional details. / Merchandise has been delivered to the receiver. UPS will notify the sender with details of the damage
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The address is incomplete. This may delay delivery. We're attempting to update the address / Your delivery will be rescheduled
- — A Government Agency has requested proof of package value. Awaiting information from the customer. / We've contacted the receiver
- — The receiver requested this package to be held for pickup at the UPS facility / Will-call pickup must be made within 5 business days
- — The street name is incorrect. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — The package has been damaged and the sender will be notified. The undamaged portion has been returned to the sender
- — A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — Weather conditions along the route of your package have delayed delivery. We are adjusting delivery plans as quickly as possible. Please check back on the next business day for updates
- — Weather conditions have delayed delivery until the next business day
- — We have upgraded the package as requested by the receiver
- — The receiving business was closed. A second attempt will be made on the next business day
- — The customer requested UPS contact them for instruction before submitting for Customs clearance. / We've contacted the receiver
- — This package is being held for a future delivery date. / The address was corrected
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / We've contacted the receiver
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / Your delivery will be rescheduled
- — UPS is reviewing the shipment clearance information. We will notify you if additional information is needed
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've requested that the receiver contact us
- — A UPS My Choice delivery change was requested for this package. / Package held; UPS will contact customer for further instructions
- — Merchandise is missing. UPS will notify the sender with additional details
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've contacted the receiver
- — A UPS My Choice® delivery change was requested for this package / Package held; UPS will contact customer for further instructions
- — We received a request to modify the delivery address
- — Your package exceeds the maximum dimensions we can accept
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure / Your shipment is scheduled to arrive today after the delivery commitment time
- — A claim has been issued to the sender for your package. Please contact the sender for more information
- — At the receiver's request, the UPS My Choice® delivery change option was modified / The request for this package was cancelled
- — At the receiver's request, the UPS My Choice® delivery change option was modified / Upgrade completed; rescheduled delivery
- — At the receiver's request, the UPS My Choice delivery change option was modified. / We've rescheduled this delivery
- — We're working to deliver your package as quickly as possible. / Your delivery will be rescheduled
- — The receiver had no invoice information for this package and has refused the delivery. / Your delivery will be rescheduled
- — As requested by the sender, the package is being returned. Contact the sender for additional information
- — Please contact UPS for additional information. / We sent the package to UPS Lost and Found
- — The package has been damaged and the sender will be notified
- — The package is being held for a future delivery date. We'll attempt to deliver on the date requested. / We're unable to deliver your package on schedule
- — The package is delayed due to a Eurotunnel traffic disruption. We are adjusting delivery plans as quickly as possible / Delivery will be delayed by one business day
- — The package is undeliverable and is in the process of being disposed of according to the local guidelines. / We sent the package to UPS Lost and Found
- — Your package is being held because it exceeds the regulatory limit for lithium battery capacity
- — The receiving business was closed. We'll attempt to deliver the package the next business day. / Your delivery will be rescheduled
- — Your package has been delayed due to operating conditions. We will attempt to deliver again the next business day
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / Your delivery will be rescheduled
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue. / We've attempted to contact the receiver regarding pickup arrangements
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue. / Your delivery will be rescheduled
- — An emergency situation or severe weather condition has delayed delivery. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address
- — The delivery address is incorrect. We were unable to resolve the issue and the package will be returned to the sender
- — The delivery address was incomplete. We were unable to resolve the issue and the package will be returned to the sender
- — The delivery change was completed. / A Same-day Will Call was arranged for this package
- — The delivery change was completed. / Package held; UPS will contact customer for further instructions
- — Scheduled for delivery today. / Please contact UPS for additional information
- — SENDER TENDERED THE SHIPMENT TO UPS AFTER THE LATEST PICKUP TIME FOR THE REQUESTED SERVICE. A DAY DELAY IS LIKELY
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We will contact the sender
- — A government agency is conducting a document inspection. We'll notify the receiver or sender if information is needed
- — A Government Agency requires additional information or documents for clearance. Awaiting information from Customer. / We've contacted the receiver
- — A late flight has caused a delay. We will update the delivery date as soon as possible. / Delivery will be delayed by one business day
- — All merchandise was not recoverable and was discarded. UPS will notify the sender with details of the damage
- — An emergency situation has delayed delivery / Your shipment is scheduled to arrive today after the delivery commitment time
- — An emergency situation has delayed delivery. / Your shipment is scheduled to arrive today after the delivery commitment time
- — As requested, the UPS My Choice delivery change was completed. / The package will be delivered to the original receiver's address
- — The entire shipment was not delivered
- — A Government Agency requires additional information or documents. Awaiting information from the customer. / We've contacted the receiver
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure. / Delivery will be delayed by one business day
- — Your package is delayed. Check back later for delivery updates. / All merchandise was not recoverable and was discarded. UPS will notify the sender with details of the damage
- — Your package is in transit. We're updating plans to schedule your delivery / Delivery will be delayed by one business day
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / Your delivery will be rescheduled
- — The receiver doesn't accept C.O.D.s and refused the delivery. / We have returned the package to the sender using the package return label
- — The delivery change was completed / We've contacted the sender
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver. / Your delivery will be rescheduled
- — The receiver arranged to pick up this package at a UPS facility / The address was corrected
- — The receiver asked that we hold the package for pickup
- — The receiver determined this is a duplicate product order and has refused the delivery
- — The receiver is on vacation / Your delivery will be rescheduled
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information / We're unable to deliver your package on schedule
- — Your delivery has been delayed by one business day
- — The address label is illegible. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've contacted the receiver to request additional information
- — Your package is in transit. We're updating plans to schedule your delivery / Your shipment is scheduled to arrive today after the delivery commitment time
- — Your delivery change to a UPS Access Point™ is in progress. Check back later for updates
- — Your delivery has been rescheduled
- — As requested by the sender, the delivery change for this package was completed
- — THE PACKAGE HAS BEEN RESCHEDULED FOR A FUTURE DELIVERY DATE
- — This package was not picked up from the requested UPS facility and will be returned to the sender
- — Per the sender's request, the package will be held for pickup. Package must be picked up within 5 business days
- — Please contact UPS for additional information
- — Please contact UPS for additional information. / We've contacted the receiver
- — The package was missed at the destination location. / Your delivery will be rescheduled
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We will contact the sender
- — UPS is in the process of returning this package to the sender. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible
- — The receiving country's government is reviewing your shipment for entry clearance
- — We've modified the requested change of delivery for your package. / Delivery to a UPS Access Point™ location is pending
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed. / We've attempted to contact the receiver regarding pickup arrangements
- — The receiver requested an alternate delivery address. The request is in progress. / We'll attempt to redeliver today
- — The receiver requested this package to be held for pickup at the UPS facility / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — There is a delivery change in progress to deliver the package to the original receiver's address
- — There was a modification to the recovery intercept on this package. / Package could not be located for intercept
- — The sender requested a delivery change for this package / Package could not be located for intercept
- — The sender requested a delivery change for this package / The receiver will pick up the package at a UPS facility
- — The sender requested a modified intercept for this package / A Same-day Will Call was arranged for this package
- — The sender requested a modified intercept for this package / The receiver will pick up the package at a UPS facility
- — The receiver was not available at the time of the final delivery attempt. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The post office forwarded the UPS SurePost package to the receiver's address on file
- — The receiver is not listed in the building directory. We are attempting to update this information. / We require a phone number for the delivery address
- — Your package is delayed. Check back later for delivery updates / All merchandise was not recoverable and was discarded. UPS will notify the sender with details of the damage
- — Your package is in transit. We're updating plans to schedule your delivery. / Your delivery will be rescheduled
- — The receiving business was closed at the time of the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We received an additional request to change the delivery of this package. The request is in progress. / Delivery to a UPS Access Point™ location is pending
- — We received an additional request to change the delivery of this package. The request is in progress / We've rescheduled this delivery
- — We received an additional request to change the delivery of this package. The request is in progress. / We've rescheduled this delivery
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / The address was corrected
- — Your package may be delayed. We are adjusting delivery plans as quickly as possible / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — As requested, the UPS My Choice delivery change was completed. / UPS Ground Saver® package was upgraded and sent to receiver's preferred UPS Access Point™ location
- — As requested, the UPS My Choice delivery change was completed. / UPS SurePost® package was upgraded to UPS Ground; UPS will deliver package to UPS Access Point™ location
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — We are trying to get the security access our driver needs for this delivery / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — We are trying to get the security access our driver needs for this delivery. / We will contact the sender
- — A government agency requires additional information or documents for clearance. Awaiting information from Customer
- — AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY
- — We've misrouted the package. This may cause a delay. / Your delivery will be rescheduled
- — At the receiver's request, the UPS My Choice® delivery change option was modified. / The package will be delivered to the original receiver's address
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / Your delivery will be rescheduled
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information. / We've contacted the receiver
- — The address label is illegible. This may delay delivery. We're attempting to update the address
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address
- — UPS is contacting the sender to confirm accurate product value. Awaiting response from sender to submit for clearance
- — UPS is contacting the sender to confirm accurate product value. Awaiting response from sender to submit for clearance. / Your delivery will be rescheduled
- — The receiver does not want the product and refused the delivery. / We sent the package to UPS Lost and Found
- — The receiver does not want the product and refused the delivery / We've contacted the receiver
- — A UPS My Choice® delivery change was requested for this package. / The package will be delivered to the original receiver's address
- — On the Way, Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've requested that the receiver contact us
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your delivery will be rescheduled
- — Package delivery was attempted and a message was left for the addressee
- — Package has been received from UPS Access Point™ location. UPS will process as necessary
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / We're unable to deliver your package on schedule
- — The delivery address provided is incorrect. We are attempting to update the address, your delivery will be rescheduled
- — Package returned to sender/not picked up
- — The receiver is not listed in the building directory. We are attempting to update this information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — DUE TO OPERATING CONDITIONS, YOUR PACKAGE MAY BE DELAYED
- — Due to operating conditions, your package may be delayed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Package being held by international carrier because addressee was unavailable
- — Package being held by international carrier because it has an incorrect address
- — Package being held by international carrier because payment of charges are necessary
- — Package cannot clear due to customs delay or missing info. Attempt to contact sender made. Package has been disposed of
- — We've left a notice about the package
- — The company or receiver name is incorrect. We're working to contact the receiver for information
- — A government agency is conducting a document inspection. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / We're attempting to contact the receiver to request additional information
- — Your package's delivery address is incomplete. Please update the address using the "Correct My Address" link so we can deliver it
- — As requested, the UPS My Choice delivery change was completed
- — The receiver has requested a delayed delivery. / Your delivery will be rescheduled
- — Your package cannot be located at this time. We are working to accommodate your request if it is still in transit
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We're attempting to get further instructions and may return the shipment
- — At the receiver's request, the UPS My Choice delivery change option was modified. / As requested, the UPS My Choice® package will be delivered to the customer's preferred UPS Access Point™ location
- — The receiver doesn't accept C.O.D.s and refused the delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Please contact UPS for additional information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Severe weather conditions have delayed delivery / Your delivery will be rescheduled
- — The delivery change was completed. / We require a phone number for the delivery address
- — The delivery location is vacant. / Your delivery will be rescheduled
- — The driver was unable to collect funds on the final delivery attempt / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The driver was unable to collect funds on the final delivery attempt / We're attempting to get further instructions and may return the shipment
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address / The address was corrected
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address. / The address was corrected
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / Delivery will be delayed by one business day
- — Per the sender's request, this package will be held for pickup
- — At the receiver's request, the UPS My Choice delivery change option was modified. / UPS Ground Saver® package was upgraded and sent to receiver's preferred UPS Access Point™ location
- — A UPS My Choice® delivery change was requested for this package / Package could not be located for intercept
- — A UPS My Choice delivery change was requested for this package. / Upgrade completed; deliver to another address
- — We have upgraded the package as requested
- — Redelivery scheduled
- — Customs Clearance Delay
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address
- — The address has been updated as the receiver requested
- — The customer’s customs ID or the manufacturer’s ID code is required. Once received, UPS will submit for clearance
- — No Such Number
- — This returned package requires an export invoice for duty relief
- — The street prefix is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — The street type shown in the address is incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — The customer requested UPS contact them before submitting to Customs. Once contact is made, processing will continue. / We've contacted the receiver
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We've left a message for the receiver to contact us
- — The delivery change was completed. / The original UPS Access Point™ location is not available. Delivery to an alternate UPS Access Point™ location pending
- — The delivery change was completed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We are trying to get the security access our driver needs for this delivery / The delivery is rescheduled
- — We are trying to get the security access our driver needs for this delivery. / We're unable to contact the receiver
- — Package returned to sender by international carrier because the address is unknown. Contact Sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've contacted the receiver to request additional information
- — We were unable to dispatch the trailer on time. This may cause a delay. / Your shipment is scheduled to arrive today after the delivery commitment time
- — A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible / Your delivery will be rescheduled
- — Merchandise is missing. UPS will notify the sender with additional details / Merchandise missing, balance being returned. UPS will notify the sender with details of the damage
- — Missing shipment data is causing a delay. We are awaiting electronic data upload from the Shipper / Delivery will be delayed by one business day
- — The receiver has moved, causing a delivery delay. Please resolve this using the "Correct My Address" link to resume the transit journey
- — An emergency situation has delayed delivery. / Delivery will be delayed by one business day
- — Additional information or documents are required to process duty relief. Awaiting information from the customer
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / We've contacted the receiver
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / Your delivery will be rescheduled
- — We received a request to change delivery. The request will be processed once the package returns to our facility. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — We're in the process of returning this package to the sender / We're unable to contact the receiver
- — We're in the process of returning this package to the sender. / We're unable to contact the receiver
- — We're working to deliver your package as quickly as possible
- — We're working to deliver your package as quickly as possible / Your delivery will be rescheduled
- — We've attempted to contact the receiver regarding pickup arrangements
- — The sender requested a modified intercept for this package. / Package could not be located for intercept
- — Refused
- — The package contains a restricted commodity. UPS is processing it according to standard protocol
- — Saturday guaranteed service is not available in the destination Zip code
- — Saturday guaranteed service is not available in the destination Zip code. / Your delivery will be rescheduled
- — Service disruption occurred
- — The postal code for the receiver is incorrect. We are attempting to obtain correct postal code to complete delivery
- — UPS was unable to deliver the package. The merchandise will be disposed of or surrendered to Customs
- — The receiver requested this package to be held for pickup at the UPS facility. / The address was corrected
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / Your delivery will be rescheduled
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We sent the package to UPS Lost and Found
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've contacted the sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We've contacted the sender
- — A UPS My Choice® delivery change was requested for this package / The receiver will pick up the package at a UPS facility
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've contacted the receiver
- — Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice to receive updates
- — The C.O.D. amount is missing from the label. We're attempting to update this information. / Your delivery will be rescheduled
- — We've received a request from the sender to update the delivery address
- — We've scheduled an inspection of the damaged contents and packaging. We'll provide the sender with the results
- — Delivery Delay
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver to request additional information
- — We are trying to get the security access our driver needs for this delivery. / We require a phone number for the delivery address
- — Your package is planned for a scheduled departure. You will receive a scheduled delivery date once the package has been shipped
- — The service selected is not available to this destination address. This has delayed delivery. / Your package was upgraded to a new service level
- — The receiver will only accept delivery during certain hours. We're adjusting delivery plans as quickly as possible / Your delivery will be rescheduled
- — We've left a message for the receiver to contact us because Commodity description information validation is required by Sender/Importer before release
- — The clearing agency is experiencing technical difficulties and is temporarily unable to transmit package information
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've attempted to contact the receiver regarding pickup arrangements
- — We'll be in your area and will deliver your UPS SurePost® package instead of the post office
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / The sender requested that we return this package
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've contacted the sender
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We've left a message for the receiver to contact us
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've left a message for the receiver to contact us
- — Saturday delivery has been requested. / Your delivery will be rescheduled
- — The description of goods on the invoice is inadequate. Awaiting information from the sender or receiver. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The package is missing duty information and will be returned to export location / Your delivery will be rescheduled
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / Receiver's customs broker has been assigned. The shipment is now released to move in transit
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / We're unable to contact the receiver
- — Delivery has been rescheduled due to holiday closures / We will contact the sender
- — Your delivery has been rescheduled due to the holiday
- — At the receiver's request, the UPS My Choice delivery change option was modified. / The package will be delivered to the original receiver's address
- — At the receiver's request, the UPS My Choice delivery change option was modified. / The request for this package was cancelled
- — The receiver has canceled the product order and refused delivery. / The sender requested that we return this package
- — This delivery address is in a remote area where deliveries are not made daily / We've contacted the receiver
- — This package is being held for a future delivery date. / Delivery will be delayed by one business day
- — Your package is being processed for submission to the Food and Drug Administration
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information
- — On the Way, Due to operating conditions, your package may be delayed. / Your delivery will be rescheduled
- — The package has been damaged and the receiver has the merchandise. We will notify the sender
- — We missed you. We are taking your package to a local UPS Access Point™ next business day for customer pickup / The package will be delivered to the UPS Access Point™ location on the next business day
- — The state shown in the address is incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / The sender requested that we return this package
- — Merchandise is missing. UPS will notify the sender with additional details / Merchandise has been delivered to the receiver. UPS will notify the sender with details of the damage
- — Your package is being delayed due to the processing involved with handling lithium batteries
- — Your package is being held until the requested delivery date
- — The receiver does not want the product and refused the delivery / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver does not want the product and refused the delivery. / We're attempting to get further instructions and may return the shipment
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver has requested a delayed delivery. / We're unable to deliver your package on schedule
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / The package is being returned to the sender at a different service level
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We've attempted to contact the receiver regarding pickup arrangements
- — The package was not eligible for UPS Access Point™ delivery. We'll attempt delivery at the original address again
- — We have updated the delivery information for your package
- — We've received a request from the receiver to hold the package for pickup at a UPS location
- — We've requested that the receiver contact us
- — SEVERE WEATHER CONDITIONS HAVE DELAYED DELIVERY
- — Severe weather conditions have delayed delivery / Delivery will be delayed by one business day
- — The post office indicates your UPS SurePost® package may be delayed due to a weather or emergency situation
- — Your package is pending release from a government agency. We'll notify the receiver or sender if information is needed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver requested this package to be held for pickup at the UPS facility. / We're unable to deliver your package on schedule
- — The receiver requested this package to be held for pickup at the UPS facility / Your delivery will be rescheduled
- — We've incorrectly sorted this package which may cause a delay / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We've misrouted the package. This may cause a delay. / Delivery will be delayed by one business day
- — We've misrouted the package. This may cause a delay / Your delivery will be rescheduled
- — The post office indicates your UPS Ground Saver package may be delayed due to a weather or emergency situation
- — The receiver states the product was not ordered and has refused the delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible
- — A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible / Your delivery will be rescheduled
- — The receiver is not listed in the building directory. We are attempting to update this information / We've left a message for the receiver to contact us
- — The receiver is not listed in the building directory. We are attempting to update this information / We will contact the sender
- — The receiver is not listed in the building directory. We are attempting to update this information / Your delivery will be rescheduled
- — The receiver is on vacation / The package is being held for a future delivery date
- — The receiver refused, the package appeared to be damaged. UPS will notify the sender with the details
- — The receiver requested this package to be held for pickup at the UPS facility / Package must be picked up within 5 business days
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — We rescheduled the delivery as the sender requested
- — We've modified the requested change of delivery for your package / The request for this package was cancelled
- — We've modified the requested change of delivery for your package / We've rescheduled this delivery
- — We've modified the requested change of delivery for your package / Your package will be delivered to an alternate address
- — We've modified the requested change of delivery for your package. / Your package will be delivered to an alternate address
- — Your package has been delayed due to a Government Agency hold. / We've left a message for the receiver to contact us
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure / We will contact the sender
- — Your package was damaged in transit. We will notify the sender with details / All merchandise is being delivered. UPS will notify the sender with details of the damage
- — Your package was damaged in transit. We will notify the sender with details. / All merchandise is being delivered. UPS will notify the sender with details of the damage
- — Your package was damaged in transit. We will notify the sender with details / The damaged merchandise is being held at an agent's location. UPS will notify the sender with details of the damage
- — Your package was reported as damaged. It has been left with the receiver and UPS will share further details with the sender
- — A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible / Delivery will be delayed by one business day
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We've contacted the receiver
- — The package is delayed due to a Eurotunnel traffic disruption. We are adjusting delivery plans as quickly as possible
- — The receiver arranged to pick up this package at a UPS facility / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — We were unable to deliver your package. It’s on the way to a secure UPS Access Point™ location for pick up
- — Incomplete address information may delay delivery. We are attempting to update this information. / Your delivery will be rescheduled
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We require a phone number for the delivery address
- — The sender requested a modified intercept for this package. / The request for this package was cancelled
- — The sender requested a modified intercept for this package / We've rescheduled this delivery
- — The sender requested a modified intercept for this package / Your package will be delivered to an alternate address
- — The receiver is on vacation. / The package is being held for a future delivery date
- — The receiver is no longer in business. / The address was corrected
- — Scheduled for Pickup Today
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We've updated the delivery address as requested by the receiver
- — Package has been received from UPS Access Point™ location. UPS will process as necessary. / The address was corrected
- — This package is being held for a future delivery date / Delivery will be delayed by one business day
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / The package is being returned to the sender at a different service level
- — The receiver states the product was not ordered and has refused the delivery. / The package was discarded at the sender's request. Please contact the sender for details
- — We've corrected the street number, and the package is on it's way to the updated address
- — Severe weather conditions have delayed delivery. / Your delivery will be rescheduled
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We've left a message for the receiver to contact us
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We will contact the sender
- — A CLAIM HAS BEEN ISSUED TO THE SENDER FOR YOUR PACKAGE. PLEASE CONTACT THE SENDER FOR MORE INFORMATION
- — The package did not arrive at the destination
- — The receiver does not want the product and refused the delivery / We sent the package to UPS Lost and Found
- — The receiver requested this package to be held for pickup at the UPS facility / We're unable to deliver your package on schedule
- — The receiver has moved. We're attempting to obtain a new delivery address for this receiver / We're unable to contact the receiver
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address / Your delivery will be rescheduled
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We've contacted the sender
- — The street name is incorrect. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address / Your delivery will be rescheduled
- — The receiver was not available at the time of the final delivery attempt / Your delivery will be rescheduled
- — THE RECEIVER WAS NOT AVAILABLE FOR DELIVERY. WE'LL MAKE A SECOND ATTEMPT THE NEXT BUSINESS DAY
- — The receiver was not available for delivery. We'll make a second attempt the next business day. / Delivery to UPS Access Point™ location was unsuccessful. We will make a second attempt at the receiver's address
- — UPS has initiated contact with the receiver or importer for duty and tax payment. Clearance will proceed once paid. / We will contact the sender
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We will deliver the package to the original receiver's address as the receiver requested
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / We're unable to contact the receiver
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've requested that the receiver contact us
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We sent the package to UPS Lost and Found
- — The package is not claim eligible because there is a contract or account restriction
- — The package was not ready for pickup at the time of the final attempt / The return label was discarded
- — The receiver was not available at the time of the final delivery attempt / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver was not available at the time of the final delivery attempt. / We've contacted the sender
- — The receiver has canceled the product order and refused delivery / The sender requested that we return this package
- — UPS Access Point™ location closed and package not delivered. Another attempt will be made to UPS Access Point™ location
- — The driver was unable to collect funds on the final delivery attempt. / We're attempting to get further instructions and may return the shipment
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — We are trying to get the security access our driver needs for this delivery / We've attempted to contact the receiver regarding pickup arrangements
- — We have updated the delivery information for your package. / Your delivery will be rescheduled
- — Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely / Delivery will be delayed by one business day
- — This package contains alcohol, and we are unable to deliver or return it to the sender. We'll contact the sender
- — This package is being held for a future delivery date / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — This package is being held for a future delivery date / We've contacted the receiver
- — This package is being held for a future delivery date / Your delivery will be rescheduled
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We've contacted the sender
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — The package was refused by the recipient and will be returned to the sender
- — The postal code for the receiver is incorrect. We are attempting to obtain correct postal code to complete delivery / Your delivery will be rescheduled
- — The post office attempted to deliver your UPS Ground Saver package and left a delivery notice with instructions
- — A mechanical failure has caused a delay. We will update the delivery date as soon as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We sent the package to UPS Lost and Found
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — The C.O.D. amount is missing from the label. We're attempting to update this information / Your delivery will be rescheduled
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The package is being returned to the sender at a different service level
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The sender requested that we return this package
- — Your package is pending release from a government agency. We'll notify the receiver or sender if information is needed. / We've contacted the receiver
- — A government agency requires additional information or documents. Awaiting information from the customer
- — A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — Delivery to UPS Access Point™ location was unsuccessful. We will make a second attempt at the receiver's address
- — The C.O.D. tag is either illegible or invalid. / Your delivery will be rescheduled
- — As requested by the sender, the package is being returned. Contact the sender for additional information. / We have returned the package to the sender using the package return label
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We've attempted to contact the receiver regarding pickup arrangements
- — Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice® to receive updates
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We require a phone number for the delivery address
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed. / We're attempting to get further instructions and may return the shipment
- — UPS cannot deliver to P.O. boxes. We'll deliver the package to the updated address
- — As requested, the UPS My Choice® delivery change was completed / Upgrade completed; rescheduled delivery
- — The receiver was not available at the time of the final delivery attempt. / We sent the package to UPS Lost and Found
- — The receiver was not available at the time of the final delivery attempt. / We've left a message for the receiver to contact us
- — The receiver was not available at the time of the final delivery attempt. / Your delivery will be rescheduled
- — Rescheduled to next delivery day
- — Delivery will be delayed by one business day / Your delivery will be rescheduled
- — The sender requested a modified intercept for this package
- — The sender requested a modified intercept for this package / The request for this package was cancelled
- — The state shown in the address is incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — The street name is incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — Sensor Event Received
- — The receiver doesn't accept C.O.D.s and refused the delivery / Your delivery will be rescheduled
- — We have updated the delivery information for your package / The address was corrected
- — Your package is with a non-UPS broker, contact the non-UPS broker for additional information
- — The sender requested a modified intercept for this package / Package could not be located for intercept
- — As requested, the UPS My Choice delivery change was completed. / Upgrade completed; deliver to another address
- — As requested by the sender, the package is being returned. Contact the sender for additional information / The sender requested that we return this package
- — The receiving business was closed. We'll attempt to deliver the package the next business day / Your delivery will be rescheduled
- — The recovery intercept was successfully completed / The sender requested that we return this package
- — The street name is incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — The receiver states the product was not ordered and has refused the delivery. / We're attempting to get further instructions and may return the shipment
- — The receiver was not available at the time of the final delivery attempt. / We require a phone number for the delivery address
- — An emergency situation or severe weather condition has delayed delivery until the next business day
- — An emergency situation or severe weather condition has delayed delivery / Your delivery will be rescheduled
- — The driver was unable to collect funds on the final delivery attempt. / We will contact the sender
- — The importer has disputed the invoice value. Awaiting information from sender or recipient
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We're unable to contact the receiver
- — Missing shipment data is causing a delay. We are awaiting electronic data upload from the Shipper. / The sender requested that we return this package
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / Your delivery will be rescheduled
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We're unable to contact the receiver
- — The package is not claim eligible because the liability period has passed
- — A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — At the receiver's request, the UPS My Choice® delivery change option was modified / The receiver will pick up the package at a UPS facility
- — A UPS My Choice® delivery change was requested for this package / Upgrade completed; rescheduled delivery
- — A UPS My Choice delivery change was requested for this package. / UPS SurePost® package was upgraded to UPS Ground; UPS will deliver package to UPS Access Point™ location
- — A UPS My Choice delivery change was requested for this package. / Your package will be delivered to an alternate address
- — A UPS My Choice® delivery change was requested for this package / Your package will be delivered to an alternate address
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address. / We're unable to contact the receiver
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address / We've left a message for the receiver to contact us
- — A missing commercial invoice is causing a delay. We are working to obtain this information / The sender requested that we return this package
- — UPS is in the process of returning this package to the sender. / We're unable to contact the receiver
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed
- — UPS is preparing your package for clearance. We will notify the receiver or sender if additional information is needed. / Your delivery will be rescheduled
- — Your package is pending release from a Government Agency. Once they release it, your package will be on its way / Your package entry was rejected by the clearing agency. We will process according to the sender's instructions
- — The receiver is not listed in the building directory. We are attempting to update this information / We're unable to contact the receiver
- — The receiver is not listed in the building directory. We are attempting to update this information. / We're unable to contact the receiver
- — The receiver is not listed in the building directory. We are attempting to update this information / We've attempted to contact the receiver regarding pickup arrangements
- — Your package arrived late to the destination city. You should expect at least one business day delay / Your delivery will be rescheduled
- — We've modified the requested change of delivery for your package / Package could not be located for intercept
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We've attempted to contact the receiver regarding pickup arrangements
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We've contacted the sender
- — The receiver doesn't accept C.O.D.s and refused the delivery / We will contact the sender
- — A late UPS trailer arrival has delayed delivery by one business day
- — The delivery date has been rescheduled as the sender requested
- — Due to operating conditions, your package may be delayed. / Your delivery will be rescheduled
- — Address information is incomplete. The package was returned to the sender
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver states the product was not ordered and has refused the delivery. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The customer requested UPS contact them for instruction before submitting for Customs clearance. / We've contacted the receiver to request additional information
- — An emergency situation or severe weather condition has delayed delivery. / Delivery will be delayed by one business day
- — The delivery change was completed / Delivery could not be made to the original UPS Access Point™. Pkg will be delivered to another nearby UPS Access Point™
- — Your package is being held until duties and taxes are paid. Awaiting customer action. / We will contact the sender
- — The receiver states the product was not ordered and has refused the delivery / The sender requested that we return this package
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure. / We will contact the sender
- — The receiver was not available at the time of the final delivery attempt. / We're attempting to get further instructions and may return the shipment
- — Package has been received from UPS Access Point™ location. UPS will process as necessary / The address was corrected
- — At the receiver's request, the UPS My Choice® delivery change option was modified / We've rescheduled this delivery
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / The sender requested that we return this package
- — This package is being held for a future delivery date. / We've attempted to contact the receiver regarding pickup arrangements
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / We've contacted the receiver
- — After the delivery was made, the sender reported the package was damaged / Merchandise left with sender. UPS will notify the sender with details of the damage
- — A government agency delayed the package during the aviation security screening
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We sent the package to UPS Lost and Found
- — A Government Agency has requested proof of package value. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've attempted to contact the receiver regarding pickup arrangements
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / Your package will be delivered to an alternate address
- — The customer requested UPS contact them for instruction before submitting for Customs clearance
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We've contacted the receiver
- — The address is incomplete. This may delay delivery. We're attempting to update the address / We've attempted to contact the receiver regarding pickup arrangements
- — Your package was returned to the import site and is awaiting clearance / The address was corrected
- — UPS is preparing your package for clearance. We will notify you if additional information is needed. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS is preparing your package for clearance. We will notify you if additional information is needed / We're unable to deliver your package on schedule
- — The recovery intercept was successfully completed. / The address was corrected
- — We are trying to get the security access our driver needs for this delivery / The address was corrected
- — Please contact UPS for additional information / We require a phone number for the delivery address
- — Please contact UPS for additional information / We sent the package to UPS Lost and Found
- — Your package's delivery address is incomplete. Please update the address using the "Change My Delivery" button so we can deliver it
- — Your package was address corrected and the delivery has been rescheduled
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver
- — The receiver was not available at the time of the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver was not available at the time of the final delivery attempt / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days
- — The receiving business was closed. We'll attempt to deliver the package the next business day. / Delivery will be delayed by one business day
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've left a message for the receiver to contact us
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We've requested that the receiver contact us
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We will contact the sender
- — The receiver requested/created a pre-authorized return label
- — The address is incomplete. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — Your package contains hazardous materials. We will not transport this package by air
- — The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We were unable to obtain additional address information
- — We updated the delivery information for your package
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information / The package is being returned to the sender at a different service level
- — Return service shipping label was left with the shipment's receiver
- — The receiver does not want the product and refused the delivery. / The package was discarded at the sender's request. Please contact the sender for details
- — We received an additional request to change the delivery of this package. The request is in progress. / Your package will be delivered to an alternate address
- — We received a request to change delivery. The request will be processed once the package returns to our facility / Modification of the receiver's address
- — The receiver has requested a delayed delivery / Your delivery will be rescheduled
- — The receiver requested an alternate delivery address. The request is in progress / We'll attempt to redeliver today
- — This claim request has been voided. Please reach out to the sender for details
- — This delivery address is in a remote area where deliveries are not made daily. / We've contacted the receiver
- — This delivery address is in a remote area where deliveries are not made daily / Your delivery will be rescheduled
- — This package is being held for a future delivery date / The address was corrected
- — This package is being held for a future delivery date. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The sender requested a delivery change for this package / A Same-day Will Call was arranged for this package
- — We were unable to obtain a correct address for the receiver, package will be returned to the sender
- — Your package has been delayed due to an import gateway hold / The sender requested that we return this package
- — We've received a request from the sender to return the package
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance / We've left a message for the receiver to contact us
- — The receiver agreed to pickup the package at a UPS location
- — We've contacted the receiver because Commodity description information validation is required by Sender/Importer before release
- — We've contacted the sender
- — The company or receiver name is incorrect. Your delivery will be rescheduled once this issue is resolved
- — The delivery address is incomplete. Your package will be returned to the sender
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / The sender requested that we return this package
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We're attempting to get further instructions and may return the shipment
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We require a phone number for the delivery address
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We're attempting to get further instructions and may return the shipment
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We require a phone number for the delivery address
- — The receiver doesn't accept C.O.D.s and refused the delivery / We've contacted the sender
- — The receiver had no invoice information for this package and has refused the delivery
- — Your package will be returned to the sender due to a missing shipping label
- — The delivery area is inaccessible due to a special event. We're adjusting plans as quickly as possible
- — We're attempting to verify the package location / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Directions to the address are required to complete delivery. We are attempting to update this information. / Your delivery will be rescheduled
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address / We're unable to contact the receiver
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / We're unable to contact the receiver
- — Your package arrived late to the destination city. You should expect at least one business day delay. / Your shipment is scheduled to arrive today after the delivery commitment time
- — Directions to the address are required to complete delivery. We are attempting to update this information
- — Due to operating conditions, your package may be delayed / The sender requested that we return this package
- — A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information / We've contacted the sender
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package is pending release by a Government Agency. Once released, it will be on its way. Check back for updates. / We're unable to deliver your package on schedule
- — The street type shown in the address is incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected
- — Package is currently being held because we're unable to contact the receiver
- — Package cannot clear due to customs delay or missing info. Awaiting confirmation from sender on return or disposal
- — At the receiver's request, the UPS My Choice® delivery change option was modified / As requested, the UPS My Choice® package will be delivered to the customer's preferred UPS Access Point™ location
- — A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible
- — The billing option selected is not valid for this package
- — The receiver requested a temporary change to the delivery address. / Your delivery will be rescheduled
- — The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The address has been corrected
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The address was corrected
- — The address is incomplete. This may delay delivery. We're attempting to update the address / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS will deliver your UPS Surepost® package instead of the Post Office
- — The receiver is not listed in the building directory. We are attempting to update this information / The address was corrected
- — UPS delayed the package during the aviation security screening / Your delivery will be rescheduled
- — We were unable to dispatch the trailer on time. This may cause a delay / Your shipment is scheduled to arrive today after the delivery commitment time
- — The customer requested UPS contact them for instruction before submitting for Customs clearance / We've contacted the receiver to request additional information
- — The customer requested UPS contact them for instruction before submitting for Customs clearance. / We've left a message for the receiver to contact us
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The receiver states the product was not ordered and has refused the delivery. / We sent the package to UPS Lost and Found
- — The receiver states the product was not ordered and has refused the delivery. / We will contact the sender
- — The receiver states the product was not ordered and has refused the delivery / Your delivery will be rescheduled
- — A Government Agency has requested proof of package value. Awaiting information from the customer
- — The receiver does not want the product and refused the delivery. / We've contacted the sender
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We require a phone number for the delivery address
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We're unable to contact the receiver
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance / We're unable to deliver your package on schedule
- — The company or receiver name is incorrect. Your delivery will be rescheduled once this issue is corrected
- — A recovery intercept was requested for this package / The receiver will pick up the package at a UPS facility
- — Due to operating conditions, your package may be delayed. / Your shipment is scheduled to arrive today after the delivery commitment time
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information / The sender requested that we return this package
- — The investigation has been closed. We were unable to contact the receiver
- — The package contains an unauthorized tobacco commodity, and we are unable to complete the delivery
- — The package has been damaged. All merchandise has been discarded and the sender will be notified
- — The package has been damaged and all merchandise has been discarded
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — As requested, the UPS My Choice® delivery change was completed / The package will be delivered to the original receiver's address
- — As requested, the UPS My Choice® delivery change was completed / Upgrade completed; deliver to another address
- — UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver
- — UPS is contacting the receiver or sender for required clearance details. Receiver or sender to respond with information. / We're unable to contact the receiver
- — A rerouted flight has delayed delivery. We’re adjusting plans to deliver your package as quickly as possible / Your delivery will be rescheduled
- — As requested by the sender, the delivery change for this package was completed. / We have returned the package to the sender using the package return label
- — As requested by the sender, the package is being returned. Contact the sender for additional information. / The sender requested that we return this package
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We've left a message for the receiver to contact us
- — The street number is incorrect. This may delay delivery. We're attempting to update the address / We will contact the sender
- — The street number is incorrect. This may delay delivery. We're attempting to update the address. / We will contact the sender
- — This package is being held for a future delivery date. / Your package will be delivered to an alternate address
- — The receiver requested this package to be held for pickup at the UPS facility. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We're in the process of returning this package to the sender. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — Your package has been delayed due to an export gateway hold / We're unable to deliver your package on schedule
- — Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address. / We require a phone number for the delivery address
- — The street prefix is either missing or incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — Will-call pickup must be made within 5 business days
- — The service selected is not available to this destination address. This has delayed delivery / Your delivery will be rescheduled
- — The service selected is not available to this destination address. This has delayed delivery / Your package was upgraded to a new service level
- — The package contains articles that UPS prohibits for international shipping
- — The package is delayed due to a Eurotunnel traffic disruption. We are adjusting delivery plans as quickly as possible. / Delivery will be delayed by one business day
- — Package has been dispatched from the USPS International Service Center for final delivery to receiver
- — Package has been received from UPS Access Point™ location. UPS will process as necessary. / Your delivery will be rescheduled
- — The service selected is not available to this destination address. This has delayed delivery / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / The sender requested that we return this package
- — UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We're unable to deliver your package on schedule
- — Your package has been delayed due to an export gateway hold. / We're unable to deliver your package on schedule
- — A delivery change has been completed and your shipment will be forwarded to a UPS Access Point™
- — Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure / Delivery will be delayed by one business day
- — At the receiver's request, delivery has been delayed
- — All merchandise is missing and the empty carton was discarded. UPS will notify the sender
- — UPS cannot deliver to P.O. boxes. We'll return the package to the sender
- — A new tracking number was assigned to this package. Use the new tracking number for status updates. / Your delivery will be rescheduled
- — An import license is required for clearance. Awaiting information from the customer. / We've contacted the receiver
- — A non-UPS labor dispute has delayed delivery until the next business day
- — Delivery will be rescheduled because Commodity description information validation is required by Sender/Importer before release
- — Your package arrived at Import without prior notification. UPS is working to resolve the issue. / We're attempting to get further instructions and may return the shipment
- — RECENT WEATHER HAS CAUSED DELIVERY DELAYS. RECOVERY EFFORTS ARE UNDER WAY TO DELIVER YOUR PACKAGE AS SOON AS POSSIBLE
- — The UPS Store printed and applied the shipping label
- — Your package was released for delivery by the clearing agency
- — The receiving business was closed at the time of the final delivery attempt. / We sent the package to UPS Lost and Found
- — A required security check has delayed delivery / Your delivery will be rescheduled
- — A required security check has delayed delivery. / Your delivery will be rescheduled
- — A rerouted flight has delayed delivery. We’re adjusting plans to deliver your package as quickly as possible. / Delivery will be delayed by one business day
- — A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible
- — The package was missed at the destination location
- — UPS delayed the package during the aviation security screening
- — A contact number for the shipper or receiver is needed. Awaiting information from the customer. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — We’re sorry your package was delayed. Delivery will be delayed by one business day
- — We'll contact the sender/receiver because Commodity description information validation is required by Sender/Importer before release
- — Voided Information Received
- — Delivery has been rescheduled due to holiday closures
- — As requested, the UPS My Choice® delivery change was completed. / The package will be delivered to the original receiver's address
- — The C.O.D. amount is missing from the label. We're attempting to update this information
- — We've modified the requested change of delivery for your package. / The receiver will pick up the package at a UPS facility
- — The delivery address is incomplete. We were unable to resolve the issue and the package will be returned to the sender
- — A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Your shipment is scheduled to arrive today after the delivery commitment time
- — Power of Attorney documentation is missing and required for clearance. Awaiting information from the customer. / We've contacted the receiver
- — Significant weather events across the globe are impacting the UPS network. Although your location may not be impacted by adverse weather, the movement of packages in the network may be impacted by weather conditions in other areas
- — The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We will contact the sender
- — The city name in the address is incorrect. This may delay delivery. We're attempting to update the address / The address was corrected
- — A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible / Delivery will be delayed by one business day
- — A missing commercial invoice is causing a delay. We are working to obtain this information / Your delivery will be rescheduled
- — The receiver arranged to pick up this package at a UPS facility
- — The ADR dangerous goods package is being held due to regulatory limits for the vehicle / The delay was resolved, and the package will resume transit as soon as possible
- — Delivery has been rescheduled due to holiday closures. / Delivery will be delayed by one business day
- — A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible
- — Customs requires additional information or documents for clearance. Awaiting information from the customer. / We've contacted the receiver
- — Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines
- — The receiver chose to keep the package
- — The package will be delivered to the recipient’s preferred UPS Access Point™ location
- — We're in the process of returning this package to the sender / We're unable to deliver your package on schedule
- — Moved, Left no Address
Tracking package of UPS
With the use of our tracking form you can easily check the status of your package. Also if you want to tracking UPS and get your package location updates to your e-mail, you can Register on our website.
UPS — is not the only postal service that you can track at PackageRadar. See full list of postal services available.
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